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The Retail Bulletin Online Conversion Webinar 2020 Partnered by IMRG

30 APR 2020 - Now online, Please register for the recording

Online Conversion Webinar 2020

The Retail Bulletin Online Conversion Webinar 2020 Partnered by IMRG

Meet The 2020 Speakers


Andy Mulcahy

Strategy and Insight Director


Jonathan Williams

former CMO
Long Tall Sally


Patrick Osborne

Head of Customer Insights & Analysis

What you will learn

Retail is going through a period of seismic change at present, with growth proving hard to come by for many retailers. However – the smartest retailers are those who are able to make the most of what they’ve got in these tough times by optimising each area of their sites for conversion.


Join us at our inaugural Online Conversion Webinar Series 2020, as we walk you through a full customer journey on site – from homepage right through to checkout – looking at the opportunities for optimisation based on hard sales data from top UK retailers.


The webinars will showcase successful retail case studies backed with empirical research to reveal how retailers can better convert ‘interested browsers’ into loyal customers and brand advocates.


Webinar topics will focus on:

  • How to WOW at first glance online – simple steps that will pay dividends
  • Keep your customers engaged with an online experience that will impress
  • How to show your customers what they want…and more
  • How NOT to lose your customers at the payment stage
  • A reason for customers to come back…again and again
  • Converting each customer into a brand ambassador

Every retailer can improve their eCommerce performance.

Who should attend?

These webinars are a must if you are a retailer in any of the following job functions:
  • UX /Digital and Online Design
  • eCommerce
  • Marketing - Social/Mobile/Online/Digital
  • Market Research
  • Customer Insights
  • Brand Experience
  • Data Science
  • Shopper Insights
  • Loyalty
  • Analytics

Venue & Contact

Now online - Please register for the recording

April 30 2020


For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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