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The Retail Bulletin Online Conversion Webinar 2020 Partnered by IMRG

30 APR 2020 - Now online, Please register for the recording

Online Conversion Webinar 2020

The Retail Bulletin Online Conversion Webinar 2020 Partnered by IMRG

Meet The 2020 Speakers


Andy Mulcahy

Strategy and Insight Director


Jonathan Williams

former CMO
Long Tall Sally


Patrick Osborne

Head of Customer Insights & Analysis

What you will learn

Retail is going through a period of seismic change at present, with growth proving hard to come by for many retailers. However – the smartest retailers are those who are able to make the most of what they’ve got in these tough times by optimising each area of their sites for conversion.


Join us at our inaugural Online Conversion Webinar Series 2020, as we walk you through a full customer journey on site – from homepage right through to checkout – looking at the opportunities for optimisation based on hard sales data from top UK retailers.


The webinars will showcase successful retail case studies backed with empirical research to reveal how retailers can better convert ‘interested browsers’ into loyal customers and brand advocates.


Webinar topics will focus on:

  • How to WOW at first glance online – simple steps that will pay dividends
  • Keep your customers engaged with an online experience that will impress
  • How to show your customers what they want…and more
  • How NOT to lose your customers at the payment stage
  • A reason for customers to come back…again and again
  • Converting each customer into a brand ambassador

Every retailer can improve their eCommerce performance.

What our delegates say

“The day provided a number of initiatives for me to consider implementing”

“Great to discuss the challenges and opportunities other retailers are facing”

“A broad range of topics covered - all relevant and interesting”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“Presented at the right level, fast paced and full of relevant information”

“Relevant and valuable content for retailers to engage customers and increase sales”

“As always an excellent mix of challenging ideas, profound definitions and optimised for the sector”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“As usual a fantastic event by The Retail Bulletin - very informative speakers talking about the importance of customers and actionable insights from data”

“Great opportunity to network with omnichannel experts and enthusiasts”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“This event far exceeded my expectations on all levels”

“An excellent conference as usual, very informative with a range of different speakers”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“Jam-packed agenda provided value for money and time”

“Perfect mix of new tech, how retail and the online marketplace can be combined and brand stores”

“Very interesting - learnt lots so thank you”

“Great content and some and impressive speakers from some high profile companies”

“Engaging insights into the latest technologies being implemented by other retailers”

“Very enjoyable event, great speakers”

“Well worth attending and looking forward to putting key pointers of how important HR is to the company and its strategies”

Who should attend?

These webinars are a must if you are a retailer in any of the following job functions:
  • UX /Digital and Online Design
  • eCommerce
  • Marketing - Social/Mobile/Online/Digital
  • Market Research
  • Customer Insights
  • Brand Experience
  • Data Science
  • Shopper Insights
  • Loyalty
  • Analytics

Venue & Contact

Now online - Please register for the recording

April 30 2020


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2020 Partners

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The Retail Bulletin
1st Floor
57-59 High Street
GU19 5AH

The Retail Bulletin Events LTD
1 Appleton Court
Calder Park, Wakefield,
West Yorkshire

VAT No: 908604130
Company registration number: 6136675
Tel: 01276 489626