A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy

Meet the speakers

9 FEBRUARY 2022 - Digital Event

Omnichannel Futures 2022

Meet The 2022 Speakers

SPEAKER

Graham Johnston

Senior Director - Omnichannel Customer Support
Asda

SPEAKER

Ken Daly

CEO
JML

SPEAKER

Jennie Farmer

Chief Commercial Officer
OKA

VIEW ALL SPEAKERS

Highlights From Previous Conferences

Watch the highlights from last year’s Conference to get an idea of the experience.

What you will learn

This digital event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share. It has been specifically produced for retail professionals who are keen to implement an effective and integrated omnichannel strategy.

Consultants and solutions providers operating in omnichannel retail will also find this event invaluable.

The event will have a strong strategic focus and is aimed at senior retail decision makers within retail in the following omnichannel related job functions:

eCommerce
mCommerce / Mobile
Multichannel
Marketing
Business Development
Customer Insight / CRM / Loyalty
Data Management
Digital
International Expansion
Social Media
Operations
Strategy
Channel Architecture
UX Design

Plus Board level retailers:

With opportunities throughout the day to ask our omnichannel experts your burning questions, how can you afford not to attend this crucial event.

VIEW FULL PROGRAMME

Who should attend?

This event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share. It has been specifically produced for retail professionals who are keen to implement an effective and integrated omnichannel strategy. Consultants and solutions providers operating in omnichannel retail will also find this event invaluable. The event will have a strong strategic focus and is aimed at senior retail decision makers within retail in the following omnichannel related job functions:

eCommerce
mCommerce / Mobile
Multichannel
Marketing
Business Development
Customer Insight / CRM / Loyalty
Data Management
Digital
International Expansion
Social Media
Operations
Strategy
Channel Architecture
UX Design

Plus Board level retailers:

There are excellent opportunities throughout the day to ask our omnichannel experts your burning questions. If you would like to submit questions before the event, please do so with your registration.