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Meet The 2021 Speakers

Phil Vickers
Director of Human Resources
Charles Tyrwhitt
Phil Vickers has been the HR Director for the UK & USA for Charles Tyrwhitt since 2018, where his responsibilities cover all areas of HR across all business units and all territories, with a particular focus on talent management, recruitment, reward & benefits, payroll and administration. During his time at CT, Phil has ...
James Hampton
Head of Development & Engagement
As Head of Development & Engagement at Seasalt for nearly the past three years, James Hampton has been passionate about Learning & Development, helping employees fulfil their leadership potential for better workplaces and high performance. Prior to Seasalt, James was Learning and Development Manager at Gloucestershire College, where he helped design and ...
Pauline Whiteman
Senior HR Fellow
Walt Disney Company
Pauline Whiteman is a Fellow of the CIPD leading the HR Team that supports the Operational UK, Ireland, Nordic & German HR function for Walt Disney Company, Disney Stores and the Distribution/eCommerce part of the business known as CPGP. Serving as a strategic business partner to senior leadership, and part ...
Una O'Reilly
Group Director of Engagement & Director of HR UK/Italy
Una O'Reilly joined Unibail-Rodamco-Westfield in 2013 as Director, Human Resources - she is now the Group Director of Engagement and Director of HR UK/Italy. Prior to joining URW, she has held a variety of human resources roles in both retail and property development, and has had responsibility for UK, Europe ...
Evelyn Nwajei
Head of Employment Law
Evelyn Nwajei is Head of Employment Law at Currys, formerly Dixons Carphone, having joined the company in March 2011, where she also sits on their Leadership Inclusion Forum.. She originally qualified as a barrister before taking up her first in-house legal role at BUPA. Evelyn has written various legal articles for ...
Madeleine Scott
Senior Talent Development Partner
Madeleine Scott is a Senior Talent Development Partner at Groupon, looking after the International side of the business. The global team is responsible for unlocking Groupon’s potential through great leadership by focusing on three main strategic areas: building great managers, improving engagement and assessing and developing talent. Maddy has ...
Emily Scammell
Director of Internal Communications & Engagement
Emily Scammell is the Director of Internal Communications and Engagement at virtual worlds company Improbable, where her team work globally to challenge the norm, improving employee experience for all. She is an internal comms and employee engagement professional who's 17 year career has seen her lead high performing teams in both ...
Emma James
Head of Internal Comms & Engagement
Moto Hospitality
Emma James is the current Head of Internal Communications & Engagement at Moto Hospitality, leading and influencing engagement and communications with colleagues there. She was previously Group Employee Engagement Manager at Merlin Entertainments for nearly five years, leading employee engagement strategies and thinking globally - working within the HR team to ...
Dr Claire Douglas
former Head of Occupational Health & Wellbeing
SCS Railways
Having worked in health and wellbeing for many years, Dr Claire Douglas has introduced innovative wellbeing strategies across a number of sectors including - retail, (John Lewis), global tech, (Pitney Bowes) and Construction, (SCS Railways/London Tunnels) - adapting to the differing organisational cultures was key to successfully introducing wellbeing ...
Amber Kelly
Founder, Employees First & former People & Culture Director
Post Office (2018-2020)
Amber Kelly FCIPD is a well-respected expert in employee engagement and senior HR professional with substantial experience of working with and providing advice at Board and Director level in large, complex, multi-sited organisations. With 15 years working with and for businesses from a range of sectors Amber now shares her passion ...
MOK O'Keeffe
The Innovation Beehive
MOK O'Keeffe is the Founder of The Innovation Beehive and an expert on organisations, people and innovation. He has worked in numerous HR operational roles at Boots, Harrods and headed up HR for the Franchise business at Yum! Restaurants International before joining the world of innovation consulting and running practices ...
Jo Causon
The Institute of Customer Service
Jo Causon joined The Institute of Customer Services as its CEO in 2009, where she has driven membership growth by 150 percent and established the UK Customer Satisfaction Index as the country’s premier indicator of consumer satisfaction, providing organisations with an indicator of the return on their service strategy investment. Jo ...
Kirstie Greany
Head of Customer Learning
Kirstie Greany is an experienced, creative learning and performance consultant who specialises in strategic, large-scale projects that support employees in the workplace to perform at their best. As Elucidat’s Head of Customer Learning, she is proud to be the creator of their Learning Accelerator. A specialist in UX-research and ...
Robert Doherty-Bigara
Head of Business Development
As Head of Business Development for Softworks, Robert Doherty-Bigara assists companies to streamline processes, deliver greater flexibility, increase productivity and reduce costs, through improved management of employee attendance and better, more flexible, scheduling of labour resources. Softworks offer reliable, proven cloud and on premise solutions for time and attendance, labour ...
Kirsty Rogers
Global Head of ESG & Managing Partner
Kirsty Rogers is the Global Head of ESG and Office Managing Partner for DWF's largest office in Manchester. As an employment practitioner she is highly recommended for her client focused approach to the delivery of legal services and a coordinated legal solution. Kirsty works with client board and leadership teams ...
Vicki Young
Head of Leadership Programmes
Vicki Young is currently heading the BRC Leaders’ Summer School and the BRC Masters programme. She is a former OSS student and has been involved in the school’s running as the Academy Group Director since 2017. In 2019, BRC has purchased the OSS retail programmes and redesigned them to suit retailers’ ...
Paul Deeprose
Managing Director
The Career Gym
Paul Deeprose is the Managing Director of The Career Gym, helping people give their careers a workout, and a Partner in Squad Mentality - an agency helping teams develop a Squad Mentality to bend their results line upwards. He is a qualified executive coach and career coach who supports and ...

Venue & Contact

Digital Event

October 13th 2021


For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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