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Optimizing Workforce Management

Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand

1 Oct 2020, Hallam Conference Centre, London W1W 6JJ | CENTRAL LONDON

The HR Summit 2020

Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand


Highlights From Previous Conferences

Watch the highlights from last year’s Conference to get an idea of the experience.

What you will learn

As the world becomes increasing connected and digitised, a new generation of tech-savvy, ‘on-demand’ employees has emerged, challenging retailers to reflect on how they might optimise workforce productivity, collaboration and engagement.

As younger generations begin to enter the workforce, HR is responding not only to the intrinsically technological ways we learn and communicate, but also to some of the more significant principles of the modern workforce, including a focus on wellbeing. Unhappy employees are often less productive and can cost billions in lost revenue, so staff satisfaction levels need to be a top priority for retailers.

It is crucial that retailers adapt and tailor their HR function to be relevant for the business they work within - otherwise it will not have the desired effect and will not support the organisation’s overall strategy. The HR department must champion learning and development across all areas of the business.

This event will show delegates how they can create a workplace that enables employees to thrive. Join the UK’s top retailers to find out how HR are finding effective tools for the workplace, and what challenges they’re facing to implement them. 

This interactive event has been designed to allow a focused peer group of UK retail HR executives the opportunity discuss retail HR best practices in a relaxed environment.

Interactivity has been maximised during the conference sessions with two interactive panel discussions, Q&A opportunities after every speech, an interview session and the use of our popular live Twitter feed.

There will be plenty of time for networking during registration, lunch and coffee breaks. Solution providers will be on-hand to offer advice on HR strategy in the omnichannel marketplace.

What our delegates say

“A broad range of topics covered - all relevant and interesting”

“The day provided a number of initiatives for me to consider implementing”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“Great to discuss the challenges and opportunities other retailers are facing”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“This event far exceeded my expectations on all levels”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“Relevant and valuable content for retailers to engage customers and increase sales”

“Engaging insights into the latest technologies being implemented by other retailers”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“Jam-packed agenda provided value for money and time”

“An excellent conference as usual, very informative with a range of different speakers”

Who should attend?

This best practice event is designed primarily for UK retailers to retain staff and attract the best talent by ensuring they have a truly strategic HR function that embeds its people policies and procedures with long-term business priorities. The event will have a strategic focus and is aimed at HR and senior executives within retail in the following job functions:
  • CEO
  • Chief People Officer
  • Group HR Director
  • Human Resources Director
  • HR Director
  • Personnel Director
  • Global Head of HR
  • Compensation and Benefits Director
  • Director of Organisation Development
  • Director of People
  • Director of Talent
  • HR Manager
  • HR & Training Manager
  • Group Resourcing Manager
  • HR Business Partner
  • Head of HR
  • Employee Engagement Manager
  • Recruitment Manager
  • People & Performance Manager
  • Benefits & Reward Policy Manager
With excellent networking opportunities throughout the day and a chance to ask our retail HR experts your burning questions during our interactive sessions and Twitter feed, can you afford not to attend this crucial event?  

Venue & Contact

Hallam Conference Centre, London W1W 6JJ

1 October 2020


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

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