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Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand

Online Webinar, 1st Oct 2020

Retail HR 2020

Retail HR teams are faced with unprecedented challenges due to the impacts of the COVID-19 pandemic,  being resourced with the right information both legally and strategically will help all retailers get robust processes in place.

The annual Retail HR Event will help all Retail HR teams on their journey to implement the strategies needed at this time of crisis.

Meet The 2020 Speakers


Elizabeth Cowper

WOMO & VP HR, Coach International (2016-2020)


Melanie Steel

Non-Executive Director


Una O'Reilly

Group Director of Engagement & Director of HR - UK/Italy

Highlights From Previous Conferences

Watch the highlights from last year’s Conference to get an idea of the experience.

What you will learn

As the world becomes increasing connected and digitised, a new generation of tech-savvy, ‘on-demand' employees has emerged, challenging retailers to reflect on how they might optimise workforce productivity, collaboration and engagement. As younger generations begin to enter the workforce, HR is responding not only to the intrinsically technological ways we learn and communicate, but also to some of the more significant principles of the modern workforce, including a focus on wellbeing. Unhappy employees are often less productive and can cost billions in lost revenue, so staff satisfaction levels need to be a top priority for retailers. It is crucial that retailers adapt and tailor their HR function to be relevant for the business they work within - otherwise it will not have the desired effect and will not support the organisation's overall strategy. The HR department must champion learning and development across all areas of the business. This event will show delegates how they can create a workplace that enables employees to thrive. Join the UK's top retailers to find out how HR are finding effective tools for the workplace, and what challenges they're facing to implement them. 

This interactive event has been designed to allow a focused peer group of UK retail HR executives the opportunity discuss retail HR best practices in a relaxed digital environment.

Interactivity has been maximised during the conference sessions with  Q&A opportunities encouraged through out and after every session.

 Solution providers will also be online to offer advice on HR strategy in the omnichannel marketplace.

What our delegates say

“The day provided a number of initiatives for me to consider implementing”

“Great to discuss the challenges and opportunities other retailers are facing”

“Jam-packed agenda provided value for money and time”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“This event far exceeded my expectations on all levels”

“A broad range of topics covered - all relevant and interesting”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“An excellent conference as usual, very informative with a range of different speakers”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“Relevant and valuable content for retailers to engage customers and increase sales”

“Engaging insights into the latest technologies being implemented by other retailers”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

Who should attend?

This best practice event is designed primarily for UK retailers to retain staff and attract the best talent by ensuring they have a truly strategic HR function that embeds its people policies and procedures with long-term business priorities. The event will have a strategic focus and is aimed at HR and senior executives within retail in the following job functions:
  • CEO
  • Chief People Officer
  • Group HR Director
  • Human Resources Director
  • HR Director
  • Personnel Director
  • Global Head of HR
  • Compensation and Benefits Director
  • Director of Organisation Development
  • Director of People
  • Director of Talent
  • HR Manager
  • HR & Training Manager
  • Group Resourcing Manager
  • HR Business Partner
  • Head of HR
  • Employee Engagement Manager
  • Recruitment Manager
  • People & Performance Manager
  • Benefits & Reward Policy Manager
With excellent networking opportunities at the venue and online, there will be amble opportunity to ask our retail HR experts your questions during Q&As as well as the breaks (if you attend in person). If you choose the digital only ticket, please submit your questions in live time or ahead of the event with clear guidance as to who the question/s are directed to.    

Venue & Contact

Online Webinar

1st October 2020


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2020 Partners

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