The Future of The High Street 2021

What you will learn

If you are a retailer of any size and interested in what and how technology will keep you relevant and competitive, then register for this event that will cover the following discussion points from our retail experts:

Is the high street is dead or is it that retail isn’t meeting customer expectation?
How to succeed through meeting your customer needs
Non-negotiables for your instore strategy 2022
Reframing leadership in the new retail era
Know your customer better than your competitor knows your customer
Is turnover rent the new future for retail?
How effective are pop-up stores?
Educating your front-line employees on future strategy for success
How do successful retailers build trust in their brand?
How to capitalise on the ‘online only’ backlash
What is the long-term impact of lockdown on shopping behaviours?
Using technology effectively to create the next generation store experience
Winning in the new consumer landscape – adapting to changes in behaviour
Is online shopping here to stay or are consumers craving the in-store experience?
How to respond to market with authenticity moving forward
Using instore technology to gain consumer insight
How to leverage your fastest growing channel in retail
Delivering connected experiences that customers have come to expect
Evolving expectations of the digitally connected and informed consumer
The importance of online reputation to attract and convert new customers
The continuous balance between transactional and human service
What is considered successful customer engagement – the future impact of digital on retail experiences?
Think customer needs not just selling and across all channels for instore engagement