Partners | Retail Bulletin

Date: 17 JUNE 2021 - DIGITAL EVENT
Start time: 09:30
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MEET OUR PARTNERS

Mention Me

Mention Me is a referral marketing platform that fuels business growth. Our world-class programmes have delivered more than 3 million referrals totaling Â£750M+ in revenue and increased customer lifetime value for 450+ brands around the globe.

Founded as a bootstrapped two-man company in 2013, we now employ more than 70 specialists and work with brands like Farfetch, Virgin Experience Days and Nutmeg. Our work has been celebrated by awards including Showcase Startup at Retail Weekâ€™s Buzz conference, Best Tech Startup at Drapers Digital Festival, and a Bronze Stevie for Customer Service Team of the Year.

In 2018, we raised $7 million in funding from Eight Roads Ventures to fuel our next phase as a cutting-edge platform empowering brands to turn happy customers into engines for business growth.

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HappyOrNotÂ®

HappyOrNotÂ® helps businesses improve their customer experience through the globally recognised smiley feedback solution. With 4,000 clients across 135 countries, the company has collected and reported on over 1.5 billion feedback responses.

Clients include London Heathrow Airport, Shoe Station, Spar, and other Fortune 500 businesses in the retail, healthcare, and managed service industries. Headquartered in Finland, HappyOrNot has offices in the US and UK, as well as a reseller network of over in 60+ countries.

HappyOrNot provides companies real-time, actionable analytics and insights to advance customer satisfaction, enhance operational efficiency and increase revenue.

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Webloyalty

Webloyalty is a leading provider of customer engagement solutions, helping businesses build more valuable customer relationships, whilst empowering their customers to save money on their shopping.

Their market-leading reward platforms encourage smarter shopping by offering on-going incentives, stimulating more frequent and valuable customer interactions, while generating secondary revenue for retail businesses.

Whether you choose a simple add-on solution or a deeper level of integration, Webloyalty works seamlessly to make the shopping experience more rewarding for retailers and customers alike.

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Verint

Verint helps the worldâ€™s most iconic brands build enduring customer and workforce relationships through market-leading cloud and hybrid technology solutions, which leverage the latest in artificial intelligence and advanced analytics. With Verint, brands can close the gap created when an organisation lacks the resources required to deliver the desired customer engagement. Closing this engagement capacity gap enables them to build powerful relationships with customers and drive real business results.

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RedEye

Born in 1997, we're proud of our track-record of generating significant ROI for our clients by providing them a sophisticated marketing automation solution enabling them better understand and respond to their customers. As a result our clients achieve an average 38% increase in revenue within their first year of working with us.

How? The answer lies in our data, our technology, and our people.

Our intuitive platform takes the hassle out of managing and visualising data from multiple touchpoints. We generate access to unique trends and insights through our technology and people, giving our customers the depth for decision-making and success. Our intelligent tools integrate, automate and predict who to target, how to target and which touchpoint will achieve the most profitable and personalised customer experience.

Our primary aim is helping businesses improve multi-channel personalisation, capitalise on each customer touchpoint, and maximise opportunities within the customer lifecycle to increase Customer Lifetime Value.

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