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Digital Transformations - Adapting your instore and online omnichannel strategy


Digital Transformation Strategy 2021

Part 2 in the Digital Transformation Series

The competitive advantage a solid digital transformation strategy gives retail organisations has never been as obvious than over the last year. The acceleration for retailers is still moving at break neck speed. Join us over two days to hear from the retailers doing well and our vendor partners that have demonstrable case studies that will show you the step changes which will have an immediate and positive impact to your business.

  • Preparing for future digital brand realities
  • Digital technology innovations - enhancing the online experience
  • eCommerce innovation - how to WOW at first glance online
  • Invigorating physical store sales post lockdown - digital instore transformation
  • Leveraging data to deliver a digital personalised customer experience
  • Transform your insights around the movement of purchasing power/ personalising the offering rather than your communications


Meet The 2021 Speakers


Andy Smallwood

Ribble Cycles


Janis Thomas

eCommerce & Marketing Director
Look Fabulous Forever


Graham Johnston

Senior Director - Omnichannel Customer Support

What you will learn

Following on from our full day programme on the 20 May, this event will take a slightly deeper dive into some of the issues we raised on

  • Connecting omnichannel touchpoints: Data management for new behaviours and eCommerce strategy
  • Augmented reality
  • Invigorating physical store sales post lockdown – digital instore transformation
  • Transformative steps to better understand who your customers

With in-depth insight as well as successful case studies from retailers that had radical reactions to the disruption last year, You will be given ideas to take away and implement within your own workflow and practices. Whether you are from a large enterprise or a small and nimble start up – this event will give you some terrific ideas!

What our delegates say

“Relevant and valuable content for retailers to engage customers and increase sales”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“Great content and some and impressive speakers from some high profile companies”

“Very interesting - learnt lots so thank you”

“As always an excellent mix of challenging ideas, profound definitions and optimised for the sector”

“Jam-packed agenda provided value for money and time”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“Perfect mix of new tech, how retail and the online marketplace can be combined and brand stores”

“This event far exceeded my expectations on all levels”

“Great opportunity to network with omnichannel experts and enthusiasts”

“As usual a fantastic event by The Retail Bulletin - very informative speakers talking about the importance of customers and actionable insights from data”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“A broad range of topics covered - all relevant and interesting”

“Very enjoyable event, great speakers”

“Presented at the right level, fast paced and full of relevant information”

“Engaging insights into the latest technologies being implemented by other retailers”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“The day provided a number of initiatives for me to consider implementing”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“Great to discuss the challenges and opportunities other retailers are facing”

“An excellent conference as usual, very informative with a range of different speakers”

“Well worth attending and looking forward to putting key pointers of how important HR is to the company and its strategies”

Who should attend?

Venue & Contact

Digital Event

June 30 2021


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2021 Partners

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