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Omnichannel Futures Conference 2020
Online Conversion Summit 2020
Future of Retail Marketing 2020
The HR Summit 2020
AI in Retail Conference 2020
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The 2020 Programme


08.30 - 09.05 REGISTRATION AND NETWORKING
09.05 - 09.15 Chair's welcome and opening comments

 

09.15 - 09.45  

RETAILER KEYNOTE FIRESIDE CHAT :  Engagement from workforce to customer - how to build a customer-centric culture in your organisation

 

09.45 - 10.10 RETAIL CASE STUDY: Engaging employees  to drive innovation and improvements

 

10.10 - 10.45 EXPERT RETAIL OPINION: Winning with Tech - reach consumers wherever they are

 

 

10.45 - 11.05 NETWORKING COFFEE BREAK
11.05 - 11.30 EXPERT OPINION: Aligning with shoppers in a world of constant change

 

11.30 - 12.15 RETAILER PANEL DEBATE: Personalising the customer experience - today's buyers want personalised interaction

 

12.15 - 12.40 RETAIL CASE STUDY: Using social media channels as part of your engagement strategy

 

12.40 - 13.35 LUNCH & NETWORKING
13.35 - 14.00 RETAIL EXPERT OPINION: The trouble with insight - using agile customer feedback effectively

 

14.00 - 14.40 BITE SIZE FIRE SIDE CHATS: 2021 and beyond: Engage, Retain, Grow

 

14.40 - 15.00 NETWORKING COFFEE BREAK
15.00 - 15.40 RETAILER PANEL DEBATE: The value of customer experience - understanding the customer-centric retail universe

 

15.40 - 16.05 RETAIL CASE STUDY: Spotlight on what retailers can learn from customers

 

16.05 - 16.30 RETAIL CASE STUDY: What happens when the customer comes first?

 

16.30 - 16.35 Chair's summary and closing remarks

Venue & Contact


VENUE
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ

0207 637 5526 or 0207 631 2055

DATE
9 June 2020 8.30 - 16.45

CONTACT
For retail speaker opportunities:

Claire Knott
E: Claire.Knott@theretailbulletin.com
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com

Meet Our 2020 Partners


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RETAIL EVENTS

Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Online Conversion Summit 2020
Online Conversion Summit 2020
April 30 2020
The Hallam Conference Centre, London W1W 6JJ
The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2020
AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY