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Southern Co-op expands Snappy Shopper partnership to more stores

Southern Co-op has expanded its partnership with Snappy Shopper as it looks to strengthen its ecommerce proposition. The retailer has now rolled out rapid delivery to…

FMCG

Southern Co-op expands Snappy Shopper partnership to more stores

Southern Co-op has expanded its partnership with Snappy Shopper as it looks to strengthen its ecommerce proposition.

The retailer has now rolled out rapid delivery to 140 stores as part of its strategy to enhance accessibility, strengthen local customer engagement and unlock additional ecommerce-driven revenue opportunities across its store estate.

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Through Snappy Shopper’s order aggregation technology, Southern Co-op has also integrated with Foodhub to expand customer access points.

The retailer said early performance indicators have shown strong customer adoption and engagement, with an average order value of £28.

Southern Co-op has also launched a rewards led promotional strategy designed to drive retention and repeat purchasing behaviour. Customer incentives include £17 in rewards, £2 off orders over £50, £5 off orders over £80 and £10 off orders over £120.

Anuj Christi, head of store operations at Southern Co-op, said: “Our stores are at the heart of the communities they serve, and this is about making it even easier for customers to access them in a way that fits around their day.

“Whether it’s helping someone who can’t easily get to the shop, or simply saving time for busy households, this service builds on the different ways people can shop with us while keeping that important local connection.

“We’re delighted to be partnering with Snappy Shopper to bring home delivery to more customers across our communities.”

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Angela Beevers Director of Content & Events Strategy
Angela Beevers is Director of Content & Events Strategy at The Retail Bulletin, where she has worked since 2011. She leads the publication's news team and oversees its daily coverage of the UK retail sector, from breaking developments to the early-morning release of retailers' trading updates and financial results. Over more than 15 years at The Retail Bulletin, she has interviewed many of the industry's most innovative founders and leaders. She also shapes content for The Retail Bulletin's events and leads delegate engagement for its most high-profile events. Her areas of focus include: Retail news · Trading updates and financial results · Retail leadership · Industry events
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