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Customer Loyalty Conference 2014
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The Retail Bulletin Customer Loyalty Summit 2014



Sports Direct posts rise in sales and profit

Sportswear retailer Sports Direct has said it is on track to hit its full year EBITDA target after group sales climbed by 10.3% in the nine weeks to 30 March 2014. Gross profit increased by 11.5% to £147 million.

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Primark to open first US stores

Primark owner Associated British Foods has announced that the discount fashion retailer is to open its first US stores.

Retail sales in Scotland hit by late Easter

Retailers in Scotland saw a decline in sales in March although sales were “stronger than expected” given the later fall of Easter this year.

Comment: embracing the benefits of your enthusiastic customers

When it comes to customer loyalty it’s very easy for businesses to focus on those people that have had problems or issues and want to complain. By Udesh Jadnanansing.

Card Factory reveals plans for IPO

Card Factory has become the latest retailer to announce plans to float on the London Stock Exchange.

Tesco cuts more food prices and slashes online shopping charges

Tesco has cut the price of more of its food products and slashed its online shopping charges as it looks to compete with rivals.

Retail parks come out top for Easter footfall

New figures have shown that retail parks emerged as the winners in the battle for footfall over the Easter weekend as shoppers stepped out to stock up on DIY products.

Comment: right-time vs real-time marketing - determining the best time to market

Part one - the always-on consumer. By Marc Darling of TIBCO Loyalty Lab.

Sit-up TV falls into administration

Shopping channel operator Sit-up TV has entered administration following a significant drop in sales.

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