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What they said about Customer Loyalty 2014



Greggs reports jump in profits

Greggs has reported an almost 50% increase in pre-tax profits in the first half of its financial year as the bakery chain benefited from new sales initiatives such as an improved sandwich range and new coffee blend.

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Pets at Home like-for-like sales up 4.1% in first quarter

Pets at Home saw its like-for-like sales climb by 4.1% in its first quarter driven by the popularity of its ‘Very Important Pets’ loyalty club.

Cath Kidston to bring modern vintage to Centre:mk

Cath Kidston is to open a new store at Centre:mk in Milton Keynes following the success of its Christmas pop-up at the shopping centre.

Travis Perkins hails strong first half performance

Travis Perkins, the owner of DIY chain Wickes, has reported a “strong” first half performance with revenues rising by 11.5% to £2.73 billion.

Amazon launches 3D printing store

Online retail giant Amazon has launched a 3D printing store that enables customers to customise and build products such as jewellery, toys and trinkets that they have purchased from third party sellers.

Argos expands use of augmented reality

Argos has extended the use of augmented reality technology in its catalogues and customer apps on what it claims is the largest ever scale for a UK retailer.

BCSC to undertake research on future of retail logistics

The British Council of Shopping Centres has commissioned a research project that will look at future trends in retail logistics.

Momentum builds for 6th Retail HR Summit 2014

Top speakers added to line-up including River Island, TalkTalk, Aldi, Supergroup, Adidas, Jaeger, Eploy, Sprit Pub Company, TalentQ, Morrisons, Ingeus...

Next raises profit guidance after strong quarter

Next has raised its full year guidance for sales and profits after Next brand sales rose by 10.7% in its second quarter.

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Glynn Davis

Glynn Davis
City Editor

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UK Head of Retail, KPMG

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Director General
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Head of Retail,
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