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What they said about Omnichannel 2015

When Was Your Last Great Experience as a Customer?

When was the last time you interacted with a brand and came away from the experience feeling really good – as if they really understood you and appreciated you as a customer? Commentary by Alistair Niederer CEO Teleperformance UK

Latest retail news headlines


Bargain Booze owner signs franchise agreement with Jonathan James

Bargain Booze owner Conviviality Retail has embarked on a ten year franchise agreement with Jonathan James, the former chairman of the Association of Convenience Stores.

Topshop's sale of Rihanna t-shirt was unlawful, agrees the Court of Appeal

Following the Court of Appeal’s ruling that Topshop's sale of Rihanna's t-shirt was unlawful, Hilary Atherton, a lawyer specialising in Intellectual Property at Bird & Bird LLP, examines the background and implications of the case.

TK Maxx owner TJX reports strong Q4 profits

TK Maxx owner TJX has reported that its profit increased by 11% to $648 million in its fourth quarter.

Domino's profit up 15% in 2014

The Domino’s Pizza chain saw its underlying pre-tax profit climb by 15.1% to £54.8 million in the year to 28 December as the company benefited from strong growth in its core UK market.

Families' weekly spending power rises by £16

UK families now have £16 more spending power each week according to Asda’s latest monthly Income Tracker. This means that families are better off today than they have been for over five years.

La Martina opens flagship London store

Argentinian clothing brand La Martina has opened its first UK flagship store at The Crown Estate’s £100 million St James’s Gateway redevelopment in London.

Holland & Barrett to expand head office team

Health food retailer Holland & Barrett is to create 30 new jobs at its head office in Nuneaton and plans to add a further 40 new roles across different departments in the business over the next six months.

Bremont founders become ambassadors for The Air Ambulance Service

Bremont co-founders Nick and Giles English have been named as ambassadors for The Air Ambulance Service.

Retail solutions news

Cegid launches omnichannel retail management solution at RBTE

Yourcegid Retail Y2 designed to meet the needs of the ‘connect consumer'

New free of charge digital receipting service from Star Micronics

Send copies of printed receipts direct to the cloud via secure Microsoft Azure Cluster
Read more solutions news...

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Glynn Davis

Glynn Davis
City Editor

Dr Mark Abell

David McCorquodale
UK Head of Retail, KPMG

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Helen Dickinson
Director General
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Helen Dickinson

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Head of Retail,
Bond Dickinson

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