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The Omni-Channel Summit 2015
What they said about Customer Loyalty 2014

Waitrose sales up 7.3% last week

Waitrose saw its sales rise by 7.3% year-on-year last week as customers continued to stock up on festive fare.

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Department stores set to clean up on Panic Saturday

New data has revealed that department stores are expected to double their takings this weekend, with stores in the North of England set to benefit most from last-minute Christmas shopping on ‘Panic Saturday’.

Amazon launches a one hour delivery service in New York has launched Prime Now, the latest benefit for its Prime members, which offers one-hour delivery on items such as shampoo, books and batteries in New York through a mobile app.

TM Lewin opens Oxford Street store

TM Lewin is opening a new flagship store on London’s Oxford Street just in time for Christmas.

Sainsbury's teams up with GLA to keep exploitation out of the supply chain

Sainsbury’s has teamed up with investigator of labour exploitation The Gangmasters Licensing Authority to deliver bespoke training for its product suppliers.

United Carpets profits rise by 18.1%

United Carpets increased its pre-tax profits by 18.1% to £534,000 in the six months to 30 September.

Hudson's Bay Company appoints Jerry Storch as CEO

Hudson’s Bay Company, the owner of the Saks Fifth Avenue department store chain, has appointed Jerry Storch as its new chief executive.

Consumer confidence slips in December

Consumer confidence slipped by two points this month according to figures released by GfK in its latest Consumer Confidence Barometer.

Asda CEO Andy Clarke becomes president of IGD

Asda chief executive Andy Clarke is to become president of IGD, the food and grocery research and training charity.

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