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What they said about Omnichannel 2015

John Lewis sales up 2.6% last week

Sales at John Lewis rose by 2.6% year-on-year last week as fashion sales benefited from the colder weather.

Latest retail news headlines

West End shoppers set to spend nearly £100 million on Black Friday

Retailers in London's West End are set to enjoy a Black Friday rush with nearly £100 million spent in the area in just 24 hours.

River Island launches 'Click and Don't Collect'

Fashion retailer River Island has launched a new in-store collection service which is designed to solve the growing issue of non-collection of online orders.

Warming meals drive sales growth of 2.5% at Waitrose last week

A colder turn in the weather and a range of promotions helped Waitrose to increase its sales by 2.5% year-on-year last week.

New study: fleet reliability could hit deliveries during Black Friday rush

As Black Friday hits and the start of the nation’s Christmas shopping spree begins, new research has revealed concerns among some fleet operators that reliability issues could impact delivery logistics.

McColl's begins search for new chief executive

Newsagent and convenience chain McColl’s has announced that James Lancaster is to step down as chief executive and take on the role of non-executive chairman.

Superdry unveils Idris Elba collaboration

Superdry is launching a new premium men's collection in collaboration with actor Idris Elba today.

Waitrose launches fresh sushi counter in Bath store

Waitrose has announced that its Bath store has become the second national supermarket in the UK to offer customers sushi which has been freshly made in store.

Social shoppers could spark life into the UK high street

New research has found that customers can contribute £125 additional revenue to small shops every time they recommend them on social media.

Retail solutions news

Digital disruption in the customer xperience

by Commentary by Alistair Niederer CEO Teleperformance

Brand experience takes centre stage over price

Cognizant’s annual UK Shopper Experience clearly shows that shopping is not all about finding the best deals.
Read more solutions news...

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