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What they said about Customer Loyalty 2014



EE partners with Appear Here and BRC to launch pop-up shop campaign

Digital communications company EE has partnered with pop-up space marketplace Appear Here and the British Retail Consortium to launch the Pop-Up UK campaign which aims to help 3,000 entrepreneurs set up pop-up shops over the next three years.

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Marks & Spencer to extend its reach in Saudi Arabia and Azerbaijan

Marks & Spencer is to increase its presence in Saudi Arabia and open a first store in Azerbaijan.

Gap to expand into Austria and Slovenia

US clothing brand Gap has announced that it is to expand into Austria and Slovenia through agreements with new and existing franchise partners.

London Designer Outlet signs up six new retailers

London Designer Outlet has announced a raft of new store openings that are due to take place over the next few months.

Government to consider greater protection for workers selling alcohol

Shop workers union Usdaw has welcomed the Government’s commitment to meet with the union and business representatives to look further at a proposal to provide greater protection for workers selling alcohol.

Poundstretcher reports 6% sales increase for 2014

Discount chain Poundstretcher has reported a 6% increase in like for like sales in the first quarter of its new business year.

Online retailers should chat more and stay up late

A study of phone call and website data from a group of online retailers reveals some interesting trends.

McColl's like-for-like sales up 2.1% in first half

Newsagent and convenience store chain McColl's has said it is on track to achieve full year results in line with expectations after like-for like sales rose by 2.1% in the 26 weeks to 25 May.

KIKO MILANO chooses Leeds as base for northern expansion

Italian cosmetics brand KIKO MILANO is to expand into the north of England by opening a new store in the Trinity Leeds shopping centre.

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Glynn Davis

Glynn Davis
City Editor

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Dr Mark Abell

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UK Head of Retail, KPMG

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Helen Dickinson
Director General
BRC

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Head of Retail,
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