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What they said about Omnichannel 2015

Age of entitlement: meeting 21st century customer expectations

The Retail Bulletin Round Table: Building Loyalty in a Virtual World. Commentary by William Carson of Teleperformance.
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Latest retail news headlines


John Lewis sales up 1.6% last week

Sales at John Lewis edged up 1.6% year-on-year last week with trade strongest during the second half.

New Nordstrom service lets customers shop by text

US department store Nordstrom is to offer customers the option to shop and buy with a text message.

Moss Bros like-for-like sales climb by 7.4%

Moss Bros saw its like-for-like sales climb by 7.4% in the 15 weeks to 16 May as the men’s formalwear retailer benefited from improved retail sales and margins.

Whitbread names new chief executive

Costa owner Whitbread has appointed Alison Brittain as its new chief executive. She will succeed Andy Harrison who retiring in February 2016.

Booker Group to acquire Londis and Budgens

Food wholesaler Booker Group is to acquire the Londis and Budgens grocery chains in a £40 million deal.

Paul Smith store hosts pencil exhibition

The Paul Smith store in London’s Albemarle Street is hosting a charity project where photographs of pencils owned by famous people are exhibited in the store.

Footfall set to rise by 4.8% over bank holiday weekend

Footfall across UK retail destinations is set rise by 4.8% year-on-year over the upcoming bank holiday weekend according to retail intelligence specialist Springboard.

Marks & Spencer's profits rise for first time in four years

Marks & Spencer has reported its first rise in full-year profits for four years as the retailer also saw a small increase in group sales.

Retail solutions news

Think 'Experience' not 'Channel'

Consumers are driving unification of online and physical platforms and retailers must take their lead. Commentry by Raja Ray, Verifone.

Digitise as a matter of survival: Is your Store ready?

Technology takes over London next month as swarms of start-ups, industry champions and disruptive dreamers showcase the latest ways to better connect the world.
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