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The Retail Bulletin Multichannel Summit 2013


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Sainsbury's signs up to National Equality Standard

Sainsbury's signs up to National Equality Standard

Sainsbury’s has signed up to a new National Equality Standard to promote diversity and inclusion.
Shoppers prioritise efficiency over good manners

Shoppers prioritise efficiency over good manners

95% of consumers would shop elsewhere if they received inefficient service.
Interview: Retailers need to overcome fear of using behavioural data from their websites

Interview: Retailers need to overcome fear of using behavioural data from their websites

Many retailers remain sceptical of the benefits of using technology to analyse customers’ behavioural data to help them improve their merchandising and drive greater sales on their websites. By Glynn Davis
Carphone Warehouse, Boots, Sainsbury’s, Space.NK.apothecary, Costa Coffee, M&Co….

Carphone Warehouse, Boots, Sainsbury’s, Space.NK.apothecary, Costa Coffee, M&Co….

Just some of the top names speaking at the Retail Bulletin’s 4th Customer Loyalty Conference in London, June 12th 2013.
Halfords to invest £100 million in growth as it reports profit fall

Halfords to invest £100 million in growth as it reports profit fall

Pre-tax profits at Halfords fell by 24.5% to £71 million in the year to end March, despite a rise in sales, as the car parts and cycle retailer increased its costs and invested in its autocentres.
Mothercare reports full year loss in UK

Mothercare reports full year loss in UK

Mother and baby products retailer Mothercare has reported another full-year loss in the UK today although the group said it was making good progress with its three-year restructuring plan.
Whiteley shopping centre opens for business

Whiteley shopping centre opens for business

The new Whiteley shopping centre in Hampshire will welcome the first shoppers through its doors this morning as it officially opens for business.
New software transforms The Health Store's business

New software transforms The Health Store's business

Natural and organic products wholesaler The Health Store says its business has been transformed after it introduced enterprise resource planning and voice directed warehouse management software within its operations.
Tesco outlines social ambitions

Tesco outlines social ambitions

Tesco has set out its social ambitions for the business as part of its first ‘Tesco and Society Report’.
Mothercare appoints Imelda Walsh as non-exec director

Mothercare appoints Imelda Walsh as non-exec director

Mothercare has appointed former Sainsbury’s HR director Imelda Walsh as a non-executive director.

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Extracts from the 2012 International Expansion Summit

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