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What they said about Customer Loyalty 2014

French Connection reduces losses although like-for-like sales fall by 5.7%

French Connection has reported an improved performance in the three months to 31 October with a further reduction in pre-tax losses. The fashion retailer said the improvement was driven by a better performance at its wholesale division and global licence income.

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John Lewis sales up 2.1% last week

Sales at John Lewis edged up 2.1% year-on-year last week despite a challenging comparison against strong iPad sales from last year's launches and a return of the unseasonably warm weather.

White Stuff opens Bluewater Emporium

Lifestyle fashion retailer White Stuff has opened a new Emporium shop at the Bluewater shopping centre.

Sainsbury’s gets set for Black Friday

Sainsbury’s is taking part in the Black Friday sales craze for the first time this week.

Amazon extends 'Pickup Location' scheme to Post Office branches

Amazon has expanded its PickUp Location scheme to include more than 10,500 Post Office branches.

Walmart appoints former American Airlines CEO to board

Walmart has appointed Tom Horton, the former chairman and chief executive of American Airlines, as a new member of its board.

British Land recharges shoppers' batteries

Shopping centre operator British Land is launching a new ChargeBox service at a selection of its shopping centres and retail parks to enable customers to recharge their mobile phones. The launch follows a successful trial.

Omni-channel Retailing Summit revs up for 4 February

Delegates to the Retail Bulletin’s 6th Annual Omni-channel Summit will benefit from another impressive line-up of speakers

Argos opens first London Underground store

Argos has launched its first Underground store at London’s Cannon Street Tube station.

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