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Telephone: 01932 428376
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The way consumers shop has changed drastically, and with it the structure of retail has had to adapt to embrace the omnichannel age. It's no good just jumping on the latest technology bandwagon - retailers must know what their consumer wants before they know what to deliver with everyone thinking of new ways to make more meaningful connections with customers.
With the digital revolution, the concept of 'online' began. In the early days, ecommerce had a very separate identity from traditional bricks & mortar shopping - with online shopping considered fundamentally different from shopping instore. Retailers need to think less about individual channels and how they fit together and more about the overall customer journey. Rather than focusing on driving customers to buy on each channel, retailers need to find the value in each channel as part of the customer journey.
British shoppers are taking control of the omnichannel shopping environment. In response, retailers are identifying that shoppers now use a combination of many research, browsing, purchase and collection methods to create a bespoke shopping experience. Retailers search for new ways to adapt to changing customer behaviour and stay relevant in the digital world.
For retailers to succeed with their omnichannel plans, they need to think beyond technology and consider the entire shopping journey, from discovery to purchase. The basics of retail haven't changed, but the way we do it has. Retailers must reinvent the store experience - with a focus on the customer journey and being there 'digitally' - to stay relevant in the changing world.
This interactive event has been designed to allow a focused peer group of UK retail executives the opportunity to network and discuss omnichannel best practices in a relaxed environment. There will be plenty of time for networking during registration, buffet lunch, refreshment breaks and a drinks reception at the close of the day.
Attend this interactive, retailer-led conference to find out how to:
Can you afford to miss this one-day conference with incredible speakers, tips, success stories and vital information to help retailers and brands tackle the strategic and day-to-day challenges of running a successful omnichannel business.
This event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share. This event is specifically produced for the retail professional who is keen to implement an effective and integrated omnichannel strategy.
Consultants and solutions providers operating in omnichannel retail will also find this event invaluable.
The event will have a strong strategic focus and is aimed at senior executives within retail in the following omnichannel related job functions:
Board level retailers:
Senior retail decision makers in the following areas:
With excellent networking opportunities throughout the day and a chance to ask our omni-channel experts your burning questions during our interactive sessions and Twitter feed, can you afford not to attend this crucial event?
The Cavendish Conference Centre is ideally located and there is car parking nearby.
The Conference auditorium is very comfortable and the tiered classroom style is condusive to a lively atmosphere, creating interesting debate.
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22 Duchess Mews
London W1G 9DT
0207 637 5526
0207 631 2055
The Retail Bulletin Events Ltd, Nicholson House, 41 Thames Street, Weybridge, Surrey KT13 8JG.
For retail speaker opportunities please contact email@example.com
For sponsorship and non retail speaker opportunities please contact firstname.lastname@example.org or telephone 01932 428376.
Delegate places must be pre-paid before the event date.
If you have any problems with online payment access, please contact Shelley Dowsett on 0774 921 3983 or Karen Howard on 01932 428 376.
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