Tag Archive: insitute of customer service

Latest News: insitute of customer service

Politicians and CEOs call for better recording of crime statistics in the fight against customer abuse

November 14, 2023 5:00 am

Politicians, CEOs, and senior executives of leading UK companies have signed an open letter calling for better recording and reporting of crime statistics relating to attacks... View Article

Retailers must look after their customer-facing employees

June 28, 2021 3:28 pm

With staffing shortages causing great problems it is critical retailers retain their best employees and avoid losing them because of the rising levels of abuse they... View Article