What’s the most important factor in a successful digital transformation? While technology and customer experience both play important roles, it’s the people within your retail organisation... View Article
Everyone wants to do their best work while staying safe. But, without the right information and support, your associates can’t perform effectively or confidently. As things... View Article
How to better support your frontline retail associates in the storm of business disruption. If 2020’s made one thing clear, it’s that frontline employees are essential.... View Article
If retail businesses are going to survive and thrive in retail’s “new normal”, empowerment and career development of frontline staff must be at the heart of... View Article
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