THE RETAIL BULLETIN - The home of retail news
HOME
Department Stores
Electricals
Entertainment
Fashion
Food & Drink
General Merchandise
Health & Beauty
Home & DIY
Interviews
Newsletter
Property
Shopping Centres & Retail Parks
Sports & Leisure
RETAIL INSIGHTS
RETAIL SOLUTIONS
Online Conversion Summit 2020
Future of Retail Marketing 2020
The HR Summit 2020
The Future Of AI in Retail Conference 2020
ABOUT
CONTACT
SUBSCRIBE FOR FREE
Ribble Cycles launches Live-In-Store online customer experience

Ribble Cycles has launched a new in-store digital retail experience called Ribble Live In-Store. It enables Ribble customers from across the globe to interact and view… View Article

SPORTS & LEISURE

Ribble Cycles launches Live-In-Store online customer experience

Ribble Cycles has launched a new in-store digital retail experience called Ribble Live In-Store.

It enables Ribble customers from across the globe to interact and view products from their home, place of work or on the go with the assistance of an in-store Ribble team member.

Andy Smallwood, chief executive of Ribble Cycles, said: “As a leading direct-to-consumer, digital-first business, Ribble is the first in our sector to offer an authentic retail experience in an online format. Ribble Live In-Store offers the consumer the opportunity to gain access to a physical store, a dedicated expert Ribble brand champion and the complete product range via their own phone, tablet or laptop.”

The company has partnered with the Go Instore  customer engagement platform on the project.

Ribble Live In-Store will initially be provided by the retail team at Ribble’s Preston store and could be rolled out to other shops. Customers will be able to interact with experts, see the products and ask questions via live video. While the audio will be two-way, the video will be one-way so the experts will never be able to see the customer.

Ribble will also be offering extended ‘opening hours’ with Live In-store being available into the evening and on Sundays.

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Online Conversion Summit 2020
Online Conversion Summit 2020
April 30 2020
The Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
The Future Of AI in Retail Conference 2020
The Future Of AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY