Webinar today – Gain market advantage with multichannel retail analytics
In today’s retail industry, the customer service bar is set higher than ever – the nice-to-haves are now the must-haves, and if you don’t offer them, customers will turn to other retailers who do.
How do you know what the customers want? A data-driven strategy is key to deepening consumer understanding, increasing engagement, and maintaining a seamlessly integrated customer experience.
With the right analytics approach, you can increase efficiency and improve results through:
• Facilitating timely, fact-based decision-making
• Executing targeted marketing campaigns
• Improving supply chain management
• Maximising sales and profitability
• Transforming store operations
During this 45 minute webinar Ronald will propose a structured journey to achieving these goals, Ian will bring those steps to life through a practical demonstration of Pyramid Analytics’ BI Office in a retail environment and Martin will provide perspectives from his experience as Technology Director at Liberty Ltd and Head of Strategy and Architecture with Harrods.
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