[Webinar] TODAY: Mind the Gap: Why store teams have the answers to your retail challenges
On Thursday, November 25th 2021 – 3:00 PM (GMT), join (former) John Lewis Customer Experience Director, Peter Cross, along with Jo Causon, CEO of the Institute of Customer Service for Critizr’s exclusive webinar on why store teams are retailers’ new secret weapon.
By attending this webinar, you will:
- Discover the current issues in the retail industry that are widening the gaps between store teams and HQ
- How to bridge these gaps to drive business value
- How a retailer successfully addressed and closed this gap and how you can too
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