[ Webinar ] TODAY – How the pandemic experience can help you prepare for Retail’s New Normal

Join our upcoming webinar on March 30th, where the future of retail post pandemic will be discussed with two major US retailers, GoodWill and Good 2 Go Stores.

Tuesday, March 30th at 12:00 pm EDT | 05:00 pm BST 

With 200 stores combined across the US, these retailers will share insights into customer experience management in times of crisis, the pandemic’s impact on brick-and-mortar, and what retail’s new normal will look like on the basis of the real-time feedback data they capture with the help of HappyOrNot.

More specifically, the panelists will cover:

How a real-time customer feedback solution improves staff motivation

The ways in which COVID-19 has changed customer behavior

How the pandemic will shape retail’s new normal and the role brick-and-mortars will play

Register for the webinar here.

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