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Webinar: acing customer experience in an omnichannel age

European Merchants – 29th January, 11am GMT | US Merchants – 31st January, 11am EST The future is omnichannel. Customers are demanding more complex shopping and… View Article

RETAIL SOLUTIONS

Webinar: acing customer experience in an omnichannel age

European Merchants – 29th January, 11am GMT | US Merchants – 31st January, 11am EST

The future is omnichannel. Customers are demanding more complex shopping and delivery combinations – so merchants need to offer these to stay competitive. But adopting new business flows can expose retailers to new forms of online fraud, compromising margins.  

Join our friends at Riskified for a discussion on the benefits of omnichannel offerings, and how to overcome the fraud challenges of these flows. 

In this webinar:

  • Get tips to build efficient omnichannel flows
  • Learn the impact of friction on customer experience and loyalty
  • See which data points are key to reviewing omnichannel order

Sign up here

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Omnichannel Futures Conference 2020
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A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
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Online Conversion Summit 2020
April 30 2020
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The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
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The HR Summit 2020
The HR Summit 2020
1 October 2020
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AI in Retail Conference 2020
AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY