Webinar: acing customer experience in an omnichannel age
European Merchants – 29th January, 11am GMT | US Merchants – 31st January, 11am EST
The future is omnichannel. Customers are demanding more complex shopping and delivery combinations – so merchants need to offer these to stay competitive. But adopting new business flows can expose retailers to new forms of online fraud, compromising margins.
Join our friends at Riskified for a discussion on the benefits of omnichannel offerings, and how to overcome the fraud challenges of these flows.
In this webinar:
- Get tips to build efficient omnichannel flows
- Learn the impact of friction on customer experience and loyalty
- See which data points are key to reviewing omnichannel order
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