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Retail Trends 2020 and beyond

10 shifts and drivers that will disrupt the way we buy and sell The perpetual advance of neoteric technology and shifting of political, societal and cultural… View Article

RETAIL SOLUTIONS

Retail Trends 2020 and beyond

10 shifts and drivers that will disrupt the way we buy and sell

The perpetual advance of neoteric technology and shifting of political, societal and cultural norms mean external forces beyond our control will forever shape the way we do business. Some will be opportune, presenting fresh ways to create meaningful, commercial relationships with the people we wish to, while others will disrupt and unsettle the paradigms on which these commercial relationships were formerly based. 

Gender is one such example. We could not have imagined 10 years ago that an idea as progressive as gender fluidity would force a re-examination of the way we make, merchandise, and market goods. But it has, and we are only at the beginning of this journey. 

Technologies such as Blockchain present new ways to imbue traceability, accountability and ultimately transparency in products and process. This presents distinct advantages in procurement, safety and CSR yet is highly under utilised by retailers and brands. 

In this report you will find ten shifts and drivers that we believe will or already are fundamentally changing retail. Use them to prepare for or to drive change in your business, allowing you to gain an edge over competition and present customers with an environment and service that is more in tune with their mindset and needs. 

Download the full report here

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RETAIL EVENTS

The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
SENIOR-LEVEL FORUM FOR HEADS OF MARKETING, DIGITAL, ECOMMERCE AND CX
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Customer Engagement 2020
Future of Customer Engagement 2020
10 June 2020
Cavendish Conference Centre, London W1G 9DT
The 11th Annual Retail Customer Engagement Conference