M&S awards ICT services contract to Logicalis
Marks & Spencer has signed a six year services and managed service contract with Logicalis aimed at improving the efficiency and agility of its network infrastructure.
Logicalis, which previously workd with John Lewis on direct marketing communications, will provide professional services and 24/7 management of the wired and wireless network infrastructure across M&S’s 700 UK stores, Head Office, regional offices, distribution centres and depots.
Richard Presant, head of operations at Marks & Spencer said: “In Logicalis we have a partner with the ability to align IT to the needs of our business. Our relationship is founded on Logicalis’ continued achievement in maintaining excellent levels of service.”
The six-year agreement includes access to a wider range of Logicalis UK’s services and managed services, particularly focussed on providing strategic consulting to M&S on future technology innovation and project strategy and implementation.
Tom Kelly, managing director of Logicalis UK, added: “Logicalis will continue to act as an extension to Marks & Spencer’s IT team, with a strong cultural fit and understanding of the pressures of operating in the retail industry.
“Quality is a watchword within M&S, and Logicalis are committed to maintaining the excellence of service delivery M&S has come to expect of us. This new agreement will also now support M&S in their goals of further efficiency and continuous service improvement. Our experience in providing service excellence and innovation to M&S under a cost-efficient framework sets us in good stead to further our strategic partnership a long time into the future.”
The Logicalis Group is a division of Datatec Limited and employs 2,000 people wordwide.
