RETAIL SOLUTIONS UK NEWS
John Lewis’ click and collect service by 30%
15 July, 2016 | by Retail Bulletin
The combination of clever software and hand scanners has enabled John Lewis to expand its click and collect capacity by 30%.
John Lewis’s click and collect service enables customers to order goods online and collect them the following day from a local John Lewis or Waitrose store. John Lewis has found a solution that enables staff to use storage space more efficiently when an order with multiple parcels arrive and are able to find parcels more quickly when customers collect them.
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