Futura adds curated shopping
Futura Retail Solutions has announced a new mobile sales assistant to improve levels of customer service and bring greater speed and flexibility for a range of in-store processes.
Futura4SalesAssistant provides a fully integrated tablet-based solution to empower sales staff, improve customer interaction, relieve checkouts at busy periods and maximise sales opportunities when specific products, colours or sizes, aren’t immediately available in store.
Sales staff will be able to advise on product availability and pricing with real-time data for all stores and product locations with features for curated shopping, including complimentary or alternative products and styles, to provide individual recommendations.
The ability to extend the shop window beyond the existing store, sometimes called ‘endless aisles,’ means staff can showcase a complete range of products only available online or in other stores and then complete an order with click and collect or click and reserve to ensure availability.
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