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[ ONDEMAND ] Future of Omnichannel 2022
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy.
Thanks for joining us at our our annual “Future of Omnichannel” conference yesterday.
This digital event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share.
Session links below.
9 February 2022
9.00 – 10.15 Keynote Address: Omnichannel transformation strategy – bringing trust back to customer interactions
Panel Session 1: Changes in consumer behaviour – how do omnichannel retailers respond?
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11.00 – 12.00 Panel Session 2: eCommerce innovation – building engaging experiences across a 360 omnichannel ecosystem
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13.00 – 14.00 Panel Session 3: Instore digital innovation – creating a fully connected experiential store of the future
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15.00 – 15.45 Panel Session 4: Future leverage of retail omnichannel brand transformation
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