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E-book: In the Luxury Universe: Focus on Global Proximity, Service and Selling Ceremony

Luxury brands work hard to delight their customers on a global scale. But expectations are high for digitally-savvy Millennials and Gen Z. Today’s luxury shoppers expect… View Article

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E-book: In the Luxury Universe: Focus on Global Proximity, Service and Selling Ceremony

Luxury brands work hard to delight their customers on a global scale.

But expectations are high for digitally-savvy Millennials and Gen Z. Today’s luxury shoppers expect a frictionless, tailored, VIP service across channels and across borders. With vast competition for shoppers’ attention, it takes a lot to earn and retain their loyalty.

Retailers and brands with global retail management and POS systems can provide a consolidated view of operations and existing customers worldwide – satisfying luxury brand customers wherever in the world they happen to be.

Says one: “Our customers are truly global travelers, so we want to make sure we make the shopping journey as seamless as possible, delivering consistent customer experience.” – Nick Owen, IT Director, Orlebar Brown

Cegid’s new eBook In the Luxury Universe: Focus on Global Proximity, Service and Selling Ceremony explores the challenges and solutions needed to support these valued customers, while managing international growth and compliance.

What will you learn?

Cegid’s eBook aims to help global luxury brands meet their worldwide strategies. By focusing on three primary areas, brands can find success in the new global marketplace:

1. Worldwide Selling Ceremonies
2. Luxury Services
3. International Compliance

Download Cegid’s ebook here: In the Luxury Universe

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