THE RETAIL BULLETIN - The home of retail news
Lest we forget
HOME
Department Stores
Electricals
Entertainment
Fashion
Food & Drink
General Merchandise
Health & Beauty
Home & DIY
Interviews
Newsletter
Property
Shopping Centres & Retail Parks
Sports & Leisure
RETAIL INSIGHTS
RETAIL SOLUTIONS
• Omnichannel Futures Conference 2020
• Online Conversion Summit 2020
• Future of Retail Marketing 2020
• The HR Summit 2020
• AI in Retail Conference 2020
ABOUT
CONTACT
SUBSCRIBE FOR FREE
CASE STUDY: Tech Savvy Convenience Store Features Innovative Cash Handling Technology

Convenience retailers face challenges like future-proofing their businesses and eliminating staff theft. More often than not, the answer to both is technology. Convenience stores in the… View Article

RETAIL SOLUTIONS

CASE STUDY: Tech Savvy Convenience Store Features Innovative Cash Handling Technology

Convenience retailers face challenges like future-proofing their businesses and eliminating staff theft. More often than not, the answer to both is technology.

Convenience stores in the United Kingdom represent a £39.1 billion industry, about the same as industries such as oil and gas. Convenience stores number almost 50,000 and 72% of them are run by independent retailers. These retailers face challenges like future-proofing their businesses and eliminating staff theft. More often than not, the answer to both is technology.

When opening a new store, owners have to make many decisions, including what to sell, how to draw customers and what systems to deploy. Karan Patel was especially interested in frictionless technology when setting up his SPAR convenience store in Tunbridge Wells, UK. He wanted to future-proof the store with modern technology to attract millennials and Generation Z customers.

That meant deploying a fully featured POS system integrated with intelligent drawers, digital signage, a cigarette dispenser and electronic price labeling. Patel researched available technology and providers before he decided to contact Borehamwood-based MSP Systems Ltd., which he had come across online.

“We asked them to give us a complete solution that would integrate with all the new in-store technologies we have, including intelligent labeling, a cigarette display system and media advertising,” Patel recalls. Having looked at seven other solution providers, while reviewing his options, Patel ultimately chose MSP Systems “because of their reasonable price and a good customer support line.”

His SPAR franchise is family-run and employs three family members and seven part-time workers. Patel wanted technology that would allow him to run the business efficiently and prevent cash loss while also making it attractive to modern consumers, who often make purchase decisions based on digital signage promotions and want to get through the checkout fast. 

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Online Conversion Summit 2020
Online Conversion Summit 2020
April 30 2020
The Hallam Conference Centre, London W1W 6JJ
The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2020
AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY