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The 2023 Programme


08.45-09.15

REGISTRATION & NETWORKING

09.15-09.25

Morning chair's welcome and opening comments

09.25-10:30

Retail Perspectives:

For many retailers, staff recruitment challenges usually stem from poor retention. In the current era of rising costs and shifting customer demand, more than ever retailers are reliant on skilled, motivated, and productive colleagues to remain competitive. Our expert speaker will reveal the exclusive findings from UKG's 'Great Re-Think Survey’ and outline strategies to combat attrition, through improved manager and colleague experience. Led by:

  • Recruitment and retention - fighting for talent in a competitive job market
  • The current employment space and how the retail world is changing
  • Where / how to reach these candidates?
  • How to attract great people – is it just about pay?
  • Skills shortage - how do we collaborate and innovate to ensure connecting the right capabilities and skills
  • Building skills with what you have whilst providing what Gen Z needs and wants
  • Tips for recalibrating the workplace to attract new talent
  • How to achieve a happy, fulfilled workforce - listening to employees
  • Reducing resignation and building retention
10.30-11.00

NETWORKING COFFEE BREAK

11.00-12.00

Retail Insights: Building the foundations to retain a flexible retail workforce

HR teams are now more than ever needing to be able to satisfy their constantly fluctuating customer demand, but also retain a workforce who want more flexibility in their work schedules. In this fireside chat session, we will hear about how the challenges resulting from the pandemic, has accelerated the need for workforce schedules to adapt to individuals, whilst still needing to meet business KPIs.

  • How recent retail challenges have accelerated the need for better employee work/life balance
  • To what extent businesses with fluctuating customer demand can adopt flexible working
  • How employers need to focus more on flexibility, engagement, training and development, and wellbeing measures to keep their talent and drive growth as a retailer
  • Understanding your people analytics - how you can use data information to better recruit, onboard, progress talent and create succession plans to retain your workforce?
  • How automated workforce management can solve the retail staffing crisis by better managing both employees and businesses complex needs
12.00-12.45

Retail Perspectives:

13.45-14.45

HR Retail Learning Labs:

14.45-15.30

CLOSING AND NETWORKING COFFEE BREAK

Venue & Contact


VENUE
BULLRING SHOPPING CENTRE, BIRMINGHAM, B5 4BU

EVENT DATE
May 10 2023

START TIME
10:30

CONTACT
For retail speaker opportunities:


E:
T:

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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