Date: 21 September 2022
Start time: 09:00
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The 2022 Programme

08.45-09.15	REGISTRATION & NETWORKING
09.15-09.25	Chair’s welcome and opening comments
09.25-09.50	Retail Insight: What have we learnt from 2021/2? This session from our legal expert will look at the immediate and longer term consequences that are facing the world of retail from an employment law perspective. What are the key changes to make for HR professionals going forward? Useful actions to take back to the workplace Legal Expert
09.50-10.25	Retail Perspectives on Engagement: Maintaining company cultures to weather all trading conditions. How do you decide the right ‘values’ to see a retailer through even the most challenging times. Engaging employees hearts and minds and why this is important. Creating a engaging ‘culture’ through a strong ‘engagement’ framework Retail Case study
10.25-10.50	Retail Interview: Leading an organisation through change with ‘neuroscience and the numbers’ – how scientific study, data and technology can drive better workforce decisions “The only constant is change” and nowhere is this more evident than in modern retailing but the world of work is changing at a pace never seen before. The pace of data and technology change is huge – which means huge implications for the future workplace. This speed of change creates opportunity but also challenges and risks, for organisations and employees. With new technology, ways of working, team members, leaders, product and even geopolitical changes (don’t mention the B word!)… managing change effectively is the new norm and is growing in priority for successful people leaders. Retailer/ Vendor
10.50-11.15	NETWORKING COFFEE BREAK
11.15-11.40	Expert Opinion: Crisis Management and HR management responsibilities Leading from the top – what steps should senior HR management take to ensure workplace culture is at the fabric of retail strategy Retailer case study
11.40-12.15	Retail Perspectives on Wellbeing: Practical steps to embarking on a wellbeing journey The session will provide a framework for your organisation to create a wellbeing and mental health engagement strategy. Retail Expert
12.15-12.40	Retail Fireside Chat: Deskless not voiceless – redefining the knowledge worker in retail Retailer/Vendor
12.40-13.30	LUNCH & NETWORKING
13.30-14.30	Retail Quick Fire Challenge: Future retail trends – the changing face of HR Retailer Mega Panel.
14.30-14.55	Retail Case Study: How to deploy the right people at the right time through a crisis. Retail Leader
14.55-15.25	Retail Case Study: Showing the value of values and culture Retail Expert
15.45-16.10	Retail Case Study: Reinvigorating your brand through your people – building a true performance culture Retail HR Director
16.10-16.35	Retail Case Study: Engagement Strategy for 2021 and beyond. Retailer/ Retail Expert
16.35-17.05	Retail Strategy Perspectives: This session will review the changes that have occurred over the last 12 months and look at specific key strategies to deploy for 2023 and beyond. Retailer
17.05-17.15	Chair’s summary and closing remarks