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Last Year's Speakers

Peter Pritchard
Group CEO
Peter Pritchard is the Group CEO of Pets at Home Group plc, appointed in 2018. He has been with the retailer since 2011 initially as Commercial Director then COO and more recently Retail CEO. Peter has refocused the strategy of the business to bring all its assets together and become “The Best ...
Ken Daly
Ken Daly is the CEO of JML, the innovative consumer product group with global sales through retail distribution, ecommerce and TV home shopping. Ken joined an embryonic JML in 1994, initially in a sales role, following a background in electronic engineering. Ken then held a variety of positions helping to lead ...
Mark Dunhill
former CEO
Mark Dunhill joined Whittard of Chelsea in January 2014 as MD with the objective of transforming the company from a UK high street retailer to a global aspirational brand. Prior to Whittard, Mark worked for T.M. Lewin as International Director from early 2011. Before that role, Mark held the position of ...
Melissa Weston
Marketing Lead - UK & Ireland
Melissa Weston is an experienced marketing lead with a demonstrated history of working in the fashion and advertising industry. She has a strong agency pedigree with large global clients. Having worked internationally in India, China, Spain and UK, she now leads the marketing for UK and Ireland at Zalando based ...
Andrew Mann
Retail Data Transformation Expert; former Vice President Insight, Pricing & Digital CRM
Andrew Mann is an omnichannel customer director with a consistent record of breakthrough commercial success within data driven marketing, brand development and loyalty/CRM strategies. A data driven commercial leader who is passionate about innovating and transforming the customer experience and driving customer numbers, he identifies the heart of the ...
Kerry Murphy
Kerry Murphy is the Founder of The Fabricant - a digital fashion house that operates at the intersection of technology and fashion. They use technology to create intriguing and seductive fashion narratives of endless possibility, unconstrained by the boundaries of the physical realm. The Fabricant’s work exists beyond the ...
Will Verrill
Will Verrill is a Co-founder of Stitched, a startup focused on building a new operating system for selling made to measure home furnishings, starting with the £1.5bn UK curtain + blind market. Prior to founding Stitched, Will worked at Amazon and a City law firm. Will also has an MBA from ...
James Coughlan
Digital Director
James Coughlan has worked for some of the biggest organisations driving compelling digital transformation across the retail, telco, technology, transportation and entertainment industries. This includes both owning and consulting for PE & VC backed startup's delivering large scale digital strategy execution, e-commerce and commercial marketing. Companies include Vodafone, HMV, Bullitt Group, ...
Eva Pascoe
Non-Executive Director
In her role of Digital and Strategy Director at The Retail Practice, Eva helps growing retailers to optimise their e-commerce platform and marketing tech suppliers to deliver a more rewarding online shopping experience. She works collaboratively with retailers to optimise and enhance their online stores. Eva’s most recent work ...
Gracia Amico
Digital Strategy Expert
Gracia Amico has two decades of eCommerce and digital experience up to C-suite level, her knowledge was gained working for global multi-channel retailers and entrepreneurial pure players. She was part of the first wave of eCommerce start-ups back in 2000, securing venture capital investment for her own dotcom company. Since then ...
Ian McBeth
Interim Director of Technology
Ian McBeth is currently Interim Director of Technology at Josh Wood Colour, based in Notting Hill. Having moved into contracting in the last two years, Ian is focussed on helping other retail organisations with their own ERP implementation projects. He was Head of IT for Furniture Village for 15 years, having ...
Jo Causon
Jo Causon joined The Institute of Customer Services as its CEO in 2009. Over the past nine years she has driven membership growth by 150 percent and established the UK Customer Satisfaction Index as the country’s premier indicator of consumer satisfaction, providing organisations with an indicator of the return on their ...
James Miller
Head of Analytics & Insight
James Miller is Head of Analytics & Insight at Intu Properties, which owns many of the UK’s largest and most popular shopping destinations. He is currently implementing their data and analytics strategy. His team harnesses diverse and fast-moving customer, centre, and visitor, data, to drive improved decisions across the business. ...
Harpreet Cheema
Head of Digital & Insight
Hrapreet Cheema has been the Head of Promotions, Digitial & Insight at Sodexo since February 2017. His objective is putting guest insight at the heart of everything Sodexo does, to create an omnichannel engagement strategy that is delivered to over 40,000 employees and 1,000,000 customers per day, to grow sales and margin across seven ...
Lalit Suryawanshi
Enterprise Architect
Lalit Suryawanshi is an Enterprise Architect at Wilko, with significant experience in working on digital transformation and large information technology projects, particularly with leading business model and operating model generation. Lalit has a proven track record of architecting and designing IT systems that deliver transformational change and exceptional results. A ...
Jack Peters
Business Development Director
Jack Peters joined Alibaba as Business Development Director in 2016. He is responsible for overseeing growth in the UK, Nordics and Netherlands regions, working with companies to enter the Chinese market and reach the 674 million annual active consumers on Alibaba’s platforms. Jack has a wide and extensive background in retailing, ...
Michael Langguth
Co-founder & COO
Michael Langguth is Co-founder and COO at Poq, a SaaS platform that is revolutionising mobile app commerce by empowering retailers to design immersive mobile app shopping experiences to meet the demands of changing consumer behaviours and the evolving retail landscape. Since co-founding Poq in 2011, he has worked with some of ...
Brendan Abbott
Head of Retail, Travel & Leisure
Brendan Abbott is Head of Retail, Travel and Leisure at Experian. He has 22 years’ experience in the retail sector working for Argos, Homebase and Matalan before moving to supply retailers with services to use customer data effectively. Brendan is a Chartered Loyalty Marketing Professional.
Chris Brooks
Managing Director
Chris Brooks is the Managing Director of One Iota, a leading cloud solutions solution provider working with a number of leading retailers including amongst others JD, Quiz, and Superdry. The team at One Iota work with digital transformation teams to help them deliver their customer centric digital strategy into reality, ...
Edda Blumenstein
Doctoral Researcher & Omnichannel Strategy Advisor
Edda Blumenstein is currently finishing her Doctoral Research at Leeds University Business School, where she has been investigating how retailers successfully adopt omnichannel retailing. During her studies Edda has also founded a consulting business to assist retailers of all sizes to transform. Prior to her Doctoral studies, Edda has over 20 ...

Venue & Contact

Online Meeting

3 February 2021


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

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