Meet Last Year's Partners
Experian is the world’s leading global information services company and supports thousands of retailers with:
• Data Validation & Management
• Data Cleansing
• Single Customer Views
• Identity & Fraud
• Employee Background Checking
• Consumer & Location Insight
In today’s digital world, the customer experience is king, and continuing to compete depends on your ability to respond quickly, offer choice and deliver a seamless experience. It all comes down to what you know about your customers and how you use that knowledge to find new and better ways to serve them. Whilst Experian are very proud of their data - unrivalled in its range and its accuracy - it’s what they can do with it to help businesses that really gets them excited.
Experian’s pioneering combination of data, technology and advanced analytics helps businesses unlock insights and take decisive actions in the moments that matter. Their global coverage and flexible technology, means they can scale to meet the needs of businesses of any size, anywhere in the world. Whilst their ruthless focus on innovation makes sure you always have access to the tools you need to stay ahead.
Experian’s rich data, robust analytics and innovative technology make them a trusted partner to many of the world’s most recognisable brands. They can help you gain a detailed, accurate understanding of your customers and markets, know who you’re best to target, and help you reach and engage them consistently across every channel.
Learn more about Experian or visit their global content hub at their global news blog for the latest news and insights from the group.
Ingenico Enterprise Retail
Ingenico Group is the global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels, in-store, online and mobile. With the world’s largest payment acceptance network, they deliver secure payment solutions with a local, national and international scope. They are the trusted world-class partner for financial institutions and retailers, from small merchants to several of the world’s best known global brands. Their solutions enable merchants to simplify payment and deliver their brand promise.
At Ingenico Enterprise Retail, they serve the needs of retailers, hospitality, petrol, transport, parking and vending operators - with omnichannel payment solutions. Building on their expertise and local operations, they understand more about their industries’ challenges and opportunities than anyone. They proactively design flawless solutions that help their clients grow their business.
To find out more about how Ingenico Enterprise Retail can support your omnichannel needs visit the link.
ttec drive business results with omnichannel CX technology.
Imagine if you could enable internal systems to operate seamlessly together to deliver friction-less technology experiences for employees and customers across every channel and direct customer queries to the optimal channel for each interaction.
ttec's omnichannel orchestration solutions make it possible. Today's hyper-connected customers want to engage with brands on their terms, regardless of channel, and they expect it to be simple, seamless, and consistent.
ttec help you realise the true value and business results of omnichannel through orchestration, not just technology.
For more information, telephone: +44 20 7065 2200.
Retail can be better, here's how - singular commerce, seamless experiences.
Aptos Retail Solutions empower your company to be more efficient. A singular commerce platform means that all of your retail functions live under one roof. There is no house divided with Aptos. You get fluid, integrated processes, from inventory management to the point-of-sale and beyond.
With the powerful tools we have at every touchpoint in retail, both you and your customers will enjoy truly seamless experiences.
Unified commerce. Remove friction. Create value.
Today’s consumers are ultra-connected, better informed and more discerning than ever. They’re looking for unique, frictionless and personalised shopping experiences - expecting to shop anywhere, anytime, anyhow.
For retailers, this raises new challenges:
* How do you avoid disjointed shopping experiences causing customer frustration and lost sales?
* Optimise inventory and fulfillment across multiple touchpoints and keep stock costs to a minimum?
* Re-invent the in-store experience to reduce brand defection?
* Help sales associates be more effective, with the real time insight they need on customers?
Establishing a unified shopping journey is key to leverage your brand’s full potential, to build customer loyalty, to maximise your profits and to never miss a sale!
Find out how with Cegid Retail Management Solutions.
One Iota works with global retail brands including - Hugo Boss, JD Sports, Quiz, Life Style Sports, Hawes & Curtis and Superdry - helping them to continually improve their customers’ shopping experience and drive sales.
One Iota’s cloud-based platform allows retailers to run assisted sale apps, along with signage and social walls across a range of devices from mobiles to in-store screens, all of which helps bridge the online to offline gap. Working with a number of global partners, One Iota ensures content, campaigns and commerce services are all best in class to support retailers with the delivery of a seamless customer journey.
The platform and range of apps help brands inspire their customers, deliver targeted promotions and better service levels, which ultimately, leads to ever increasing levels of customer loyalty and sales.
Poq is a Software-as-a-Service platform that empowers retailers to create highly effective and fully customised native apps in record time.
Apps that allow them to build stronger brands, sell more of their products, deepen customer loyalty and deliver highly relevant content, communications and rewards.
Their platform is the result of years of focus on retail apps and is proven to increase conversion rates and revenue. Clients include brands and retailers such as Missguided, Studio, Holland & Barrett, Oasis, Warehouse and OKA.
HTK provides insight-driven marketers with the software and services they need to earn true loyalty, powered by customer experience.
From CRM and engagement strategies to fully fledged loyalty programs, HTK helps marketers build better (more profitable) customer relationships, with a mix of consultancy and cutting-edge tech.
Their cloud-based Horizon platform helps turn customers into repeat spenders and loyal advocates. With AI-powered insight, powerful personalisation tools and flexible integrations, retailers can create meaningful engagement with customers across digital and physical touchpoints.
HTK’s experienced team can provide strategic and tactical support for a range of projects - from loyalty program redesigns to omnichannel customer engagement initiatives. For retailers feeling held back by low resources, lack of insight or legacy tools, HTK offers the software and services you need to take your loyalty and CRM strategy forward.
Tryzens help retailers and brands stay ahead of the curve in the ever-changing retail landscape by delivering best-of-breed technology solutions and services that enable industry leading customer experiences and drive sales.
Their experience crosses all verticals from fast fashion, through to appliances and furniture through to beauty and food, wine and experiences.
Whether you are a pure-play D2C brand, multichannel B2C or a B2B business, Tryzens have a talented team with wide ranging experience to deliver the strategy, technology and operations to help you grow your online sales on a global scale.
Venue & Contact
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT 0207 637 5526 or 0207 631 2055
3 February 2021
For retail speaker opportunities:
T: 01276 489626
For sponsorship and non retailer speaker opportunities:
T: 01276 489626 M:07725414385