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Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand

6th October 2020 Digital Event

Retail HR 2020

Retail HR teams faced unprecedented challenges and uncertainty from the impacts of the COVID-19 pandemic. As we move through 2021 and beyond the support and guidance that teams working in HR Functions will need will become more important.

The annual Retail HR Event will help all Retail HR teams on their journey to refine and hone the strategies needed to attract and build successful work forces in these times.

This event will provide insight and interactive discussion on legal issues, employee engagement, operational guidance and structural changes.


Meet The 2020 Speakers


Louise Stonier

Chief People and Culture Officer
Pets at Home


Katrina McCarthy

Change & Wellbeing Programme Lead


Eugenio Pirri

Chief People & Culture Officer
Dorchester Collection

Highlights From Previous Conferences

Watch the highlights from last year’s Conference to get an idea of the experience.

What you will learn

Retail HR teams are faced with unprecedented challenges due to the impacts of the COVID-19 pandemic, being resourced with the right information both legally and strategically will help all retailers get robust processes in place. The annual Retail HR Summit will help all Retail HR teams on their journey to implement the strategies needed at this time of crisis.

Managing a workforce in a pandemic is not something any of us thought we’d have to contend with in 2020. Protecting the culture of your organisation, supporting their wellbeing, and creating a workforce that can sustain energy and resilience is of the utmost importance. Coronavirus continues to present challenges for HR professionals, including how to manage sick pay, planning for business continuity and ensuring the health and safety of staff.

During this time of great upheaval, people leaders have an opportunity to redesign the way their organisations work. Business culture is a powerful enabler and never is this more apparent than right now. The way we lead, communicate, support and collaborate has a critical bearing on how successfully our organisations are able to pivot to our “new normal”.

HR teams need to adapt to help their organisations manage a new hybrid, disparate workforce as efficiently and effectively as possible.

This online event is ideal for business leaders, HR professionals and managers in retail and related industry sectors, who want to understand the impact of the changing workplace. If you’re concerned about how well your organisation is equipped for change and want pragmatic steps to take away with you, this event is for you.

Who should attend?

This best practice event is designed primarily for UK retailers to retain staff and attract the best talent by ensuring they have a truly strategic HR function that embeds its people policies and procedures with long-term business priorities. The event will have a strategic focus and is aimed at HR and senior executives within retail in the following job functions:
  • CEO
  • Chief People Officer
  • Group HR Director
  • Human Resources Director
  • HR Director
  • Personnel Director
  • Global Head of HR
  • Compensation and Benefits Director
  • Director of Organisation Development
  • Director of People
  • Director of Talent
  • HR Manager
  • HR & Training Manager
  • Group Resourcing Manager
  • HR Business Partner
  • Head of HR
  • Employee Engagement Manager
  • Recruitment Manager
  • People & Performance Manager
  • Benefits & Reward Policy Manager
There will be amble opportunity to ask our retail HR experts your questions during our webinar sessions, please submit your questions in live time or ahead of the event with clear guidance as to who the question/s are directed to.    

Venue & Contact

Online Webinar

6th October 2020


For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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