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Meet The 2022 Speakers


Shetal Bhatt
Senior Director - Digital Customer
Sixt
Shetal Bhatt has been the Senior Director - Digital Customer at Sixt since February 2022. She was until recently the Head of Digital Marketing with Alshaya based in Kuwait, where she was co-creating and implementing the digital/CRM/loyalty and data strategy for their multiple Retail franchise Brands ranging from fashion ...
Anouk de Lange
Senior eBusiness & Webshop Specialist
Jacobs Douwe Egberts Professional
Anouk de Lange is Senior eBusiness & Webshop Specialist at Jacobs Douwe Egberts Professional, based in The Netherlands. She was previously Head of Digital & Marketing at AAMP Global (UK & Europe), where she was responsible for driving growth and strategic renewal by transforming AAMP's traditional analogue businesses into a digital one - ...
Jai Whiting
Head of JML Direct
JML Group
Speaker profile coming soon...
Shweta Pamula
European Category & Campaign Insights Manager
Samsung Electronics
Shweta Pamula is currently European Category and Campaign Insights Manager at Samsung Electronics. She is a customer insight professional with eight years experience in leveraging customer and market data to inform business strategies and decisions across product, marketing, customer experience, digital and brand teams. Shweta was previously Strategy And Insight ...
Andy Letting
Group Apps & Retention Lead
Kingfisher
Andy Letting is currently the Group Apps & Retention Lead at Kingfisher. A senior digital professional, he is a results driven and commercially focused senior-level digital executive with extensive senior management experience, successful in strategic leadership, change management, digital channel development in the media, gaming and travel sectors.
Desi Reuben-Sealey
Senior UX Manager
Victorinox
Desi Reuben-Sealey is currently working as a Senior UX Manager at Victorinox and was the Senior UX/UI Designer for Debenhams until very recently. He offers a hands-on UX approach, to coach, mentor, grow and lead the design team in delivering a great digital product that crosses over the whole ...
Filip Janczak
Marketing Manager
Bluebella
Filip is a digital marketing and eCommerce specialist. He has seven years of experience in the industry, also working freelance, agency-side and client-side with the most of his experience being working for Bluebella, developing paid acquisition, as well as organic social and search. He is a lecturer at Middlesex University, ...
Steve Webster
eCommerce Director
Liwas Stores (UAE)
Steve Webster has been the eCommerce Director with eXtra (United Electronics Company) based in Saudi Arabia since April 2019, where he has spearheaded omnichannel marketing and delivered a record 170% growth. He has optimised customer experiences and led innovative programmes, hence increasing conversion rates by 53% and driving their current success. Steve was ...
Danni Hunt
Head of Multi-Channel Campaigns
RedEye
Danni Hunt has spent over 16 years at RedEye as their Head of Multi-Channel Campaigns, helping clients optimise their data and drive innovative, successful marketing and service-based automation to generate maximum growth, revenue and customer engagement via multi-channel. Whether it’s for small start-up or an enterprise sized client, she understands ...
Scott Minihane
Business Development Manager
Infinity
Scott Minihane is Business Development Manager with Infinity. He has helped retailers such as Carpet Right, Hotpoint and Specsavers unlock insights trapped in their phone calls, to optimise marketing activities, and deliver first-class customer experiences.
Darren Williams
Executive Chairman
Scrubd
Darren Williams is the Founder of Williams Harding Consulting working with start-ups, expanding and distressed businesses, primarily in retail and hospitality but also outside of these sectors. He is also the Executive Chairman of a men’s skincare company Scrubd and a Trustee at Action 4 Youth. Darren has formally held ...
Alex Mead
Executive Director of Customer Service Experience
GCC Startup (Digital Challenger Bank)
Alex Mead leads contact centre, customer service and operations teams, driving CX innovation, delivering top class customer experiences, operations efficiency and customer loyalty. He has a proven track record of consistent contact centre, customer service operations and CX improvement, often succeeding in high pressure leadership positions. Alex believes customers should ...

Venue & Contact


VENUE
Online

EVENT DATE
15 June 2022

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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