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Future Proofing Retail Engagement Strategy

Online Meeting Sept 9 2021

Future of Customer Engagement 2021


This interactive retailer-led day will look at a number of key themes, including:

Strategic joined up customer engagement plans....how to start and build.
What a powerful pull engagement strategy will look like in 2022 and beyond
Simple examples of how to deliver the best possible experience - build loyalty
Examples from the top retailers on what an effective customer engagement transformation looks like and the technologies involved.
Insight from one of the worlds leading retail futurologists
Examine developments in technology including AI, VR and AR driving customer engagement transformation
Join us as we drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities they are presenting in relationships with their customers.

SPEAKERS TO BE ANNOUNCED SOON

What you will learn


What our delegates say


“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“The day provided a number of initiatives for me to consider implementing”

“Presented at the right level, fast paced and full of relevant information”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“A broad range of topics covered - all relevant and interesting”

“Very enjoyable event, great speakers”

“Relevant and valuable content for retailers to engage customers and increase sales”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“Well worth attending and looking forward to putting key pointers of how important HR is to the company and its strategies”

“Jam-packed agenda provided value for money and time”

“Great content and some and impressive speakers from some high profile companies”

“An excellent conference as usual, very informative with a range of different speakers”

“Engaging insights into the latest technologies being implemented by other retailers”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“Great to discuss the challenges and opportunities other retailers are facing”

“This event far exceeded my expectations on all levels”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

Who should attend?


Venue & Contact


VENUE
Online Meeting

EVENT DATE
Sept 9 2021

START TIME
10:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: claire.knott@theretailbulletin.com
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com

Meet Our 2021 Partners


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