Future Proofing Retail Engagement Strategy

Meet the speakers

Online Meeting June 17 2021

Future of Customer Engagement 2021

This interactive retailer-led day will look at a number of key themes, including:

Strategic joined up customer engagement plans....how to start and build.
What a powerful pull engagement strategy will look like in 2022 and beyond
Simple examples of how to deliver the best possible experience - build loyalty
Examples from the top retailers on what an effective customer engagement transformation looks like and the technologies involved.
Insight from one of the worlds leading retail futurologists
Examine developments in technology including AI, VR and AR driving customer engagement transformation
Join us as we drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities they are presenting in relationships with their customers.

SPEAKERS TO BE ANNOUNCED SOON

What you will learn

VIEW FULL PROGRAMME

What our delegates say

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“Great opportunity to network with omnichannel experts and enthusiasts”

“This event far exceeded my expectations on all levels”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“A broad range of topics covered - all relevant and interesting”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“Great content and some and impressive speakers from some high profile companies”

“Great to discuss the challenges and opportunities other retailers are facing”

“Very interesting - learnt lots so thank you”

“Perfect mix of new tech, how retail and the online marketplace can be combined and brand stores”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“An excellent conference as usual, very informative with a range of different speakers”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“Presented at the right level, fast paced and full of relevant information”

“As always an excellent mix of challenging ideas, profound definitions and optimised for the sector”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“Well worth attending and looking forward to putting key pointers of how important HR is to the company and its strategies”

“Engaging insights into the latest technologies being implemented by other retailers”

“The day provided a number of initiatives for me to consider implementing”

“Relevant and valuable content for retailers to engage customers and increase sales”

“As usual a fantastic event by The Retail Bulletin - very informative speakers talking about the importance of customers and actionable insights from data”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“Very enjoyable event, great speakers”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“Jam-packed agenda provided value for money and time”