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EVENTS - Retail Customer Engagement Summit



Retail Bulletin Events have built a reputation for providing quality content and stimulating lively debate among peer groups at their events. 

The Retail Bulletin’s 9th Annual Retail Customer Engagement Summit will provide a great backdrop for the sponsors to reinforce their brand and knowledge and offers the opportunity to network with the UK’s leading retailers. Sponsorship also includes marketing and editorial support which greatly enhances the value of our sponsorship packages.

If you are a solution provider or consultant and would like to discuss the sponsorship opportunities at this event please contact: 

Karen Howard: 01276 489626 or email 

Meet the sponsors...


At it’s core, referral marketing is about enabling and incentivising your existing customer base to encourage their friends to come and try your product for the first time.

Word-of-mouth and Referral Marketing are often confused. Whilst word-of-mouth is the result of customers talking about your brand with their friends and convincing them to try it, this is done without marketing effort and is difficult for marketing teams to influence and measure. Referral marketing attempts to harness this customer advocacy and put in place the tools to encourage, reward and track customer recommendations.

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K3 Retail

Why K3 Retail?
It’s a bold statement to make, but K3 Retail changes lives. We make it easier for shoppers to discover and buy what they really want. And for wholesalers and retailers to always know and satisfy their customers’ needs. We work with leading specialist partners to deliver the latest intelligent technology that simply makes all this happen. Grow, evolve, and transform every part of your business to better meet the changing market and needs of your customers with K3 Retail and Microsoft Dynamics 365.

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Comarch is a leading technology company which streamlines business processes throughout the entire loyalty value chain. The most important aspect, offered to the largest enterprises, is a comprehensive suite of IT solutions and professional services, which help build and manage loyalty programmes, create rich customer experiences and personalised interactions across multiple touch points, automate marketing processes and also boost profits. Comarch has multi-industry experience, gained through our work with over eighty clients, including Retail & Consumer Goods (FMCG) companies, telecoms, financial institutions, travel companies and many more. These clients include JetBlue Airways, London Heathrow Airport and BP. Our offer also includes big data analytics and innovative customer engagement systems based on gamification. We have been recognised by Gartner and Forrester for our loyalty and engagement solutions.

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Oracle NetSuite

Oracle NetSuite

Oracle NetSuite Global Business Unit, a wholly-owned subsidiary of Oracle, pioneered the Cloud Computing revolution in 1998, establishing the world’s first company dedicated to delivering business applications over the Internet. Today, Oracle NetSuite Global Business Unit provides a suite of cloud-based financials / Enterprise Resource Planning (ERP) and omnichannel commerce software that runs the business of companies in more than 100 countries.

NetSuite’s end-to end retail software solution brings together ecommerce, CRM and marketing, inventory and order management, business intelligence and financials on a single cloud-based platform, empowering retailers to deliver on consumer’s shop anywhere, pay anywhere and receive merchandise anywhere expectations, by enabling retailers to deliver a relevant and engaging customer experience across multiple channels and touch points.

Pitney Bowes

Finally, a fully integrated 360-degree view is within your grasp. Accurate, enriched and accessible, Pitney Bowes delivers the comprehensive Single View of Customer you require - when and where you need it.

The basics sound easy: name, address, account numbers. Yet, sometimes, getting that right is a challenge.

Sadly, most organisations can’t capitalise on the deluge of data that’s available today. A complete single view offers more. What they buy. How they shop. Where they spend their time. What they value.

It’s time to crush data barriers, connect hard-to-access information and share it across your entire business.

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Fits Me

Rakuten Fits Me enables leading apparel brands, retailers and merchants to engage with their shoppers and enjoy valuable operational insight through a suite of online fit recommendation products.
They are the only size and fit solution provider to align both product data with shopper biometric data to provide the most accurate fit recommendation to shoppers. This allows eCommerce apparel retailers to personalise the online shopping experience, giving shoppers the confidence to find, buy and keep clothes that will fit.
Rakuten Fits Me's tools are also proven to increase online conversions and reduce fit-related returns for retailers and work with such brands as Hawes and Curtis, Billabong, Peak Performance and Henri Lloyd.

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Feefo is a global reviews and customer analytics company that collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions.

Feefo works with its clients to invite consumers who have engaged with a brand to leave feedback on a product or service, ensuring all data is genuine and trustworthy. It is this invitation only model that makes Feefo unique in the market and has enabled the company to achieve a 16% average response rate.

Founded in 2010, Feefo works with over 3,000 companies, providing customer analytics for more than 5,000 websites, including Expedia, AXA, The White Company, Moss Bros, & Tepilo. Visit

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