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EVENTS - Customer Engagement Conference 2019

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Sponsors

Meet the sponsors...

Cybertill

Cybertill provides complete retail management solutions for multi-store retailers, brands, and visitor attractions committed to improving retail customer experience. Cybertill’s RetailStore platform offers businesses a low risk path to digital transformation. The platform allows small, independent retailers to offer seamless omnichannel services, providing an end-to-end retail management solution, whilst larger retailers can utilise parts of the system to fill gaps in their technology stack. Cybertill’s software often meets requirements for complex business processes out-of-the-box, offering more features as standard than any other comparable solution.

The RetailStore platform features:

• Outstanding point of sale software with easy-to-use touch screen GUI and Mobile options
• Real-time, secure stock, sales, customer, and order management
• Product information management including descriptions, photos and attributes for use online and in-store
• Superb stock control, including automated replenishment
• Real-time ecommerce and POS integration including stock levels, sales data and customer accounts.
• Omnichannel sales and returns processing including click and collect, dropship, faulty item management, and inter-store transfers
• Enhanced customer experience with touch screen mobile PoS and e-receipt options
• Accessible real-time reporting including sales, accounting, budgeting and forecasting
• Real-time, targeted promotion management
• Integrated loyalty programme and omnichannel gift vouchers
• Modules for booking workshop services, bespoke projects, and repairs

What good is great software without great support? Cybertill offers training and professional services to, and UK-based customer services 365 days a year and 24/7 online, with engineers available for call out every single day of the year.

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Calabrio

About Calabrio
Calabrio is a customer engagement software company that provides analytic insights to catalyse growth through customer service contact centres. The Calabrio ONE® software suite—including call recording, quality management, workforce management, voice-of-the-customer analytics and advanced reporting—empowers everyone in an organisation, from contact centre agents to the CEO, with easy-to-use tools that provide a better understanding of today’s multichannel customer. Record, capture and analyse customer interactions to provide a single view of the customer, and improve the overall agent and customer experience. The secure platform has a lower total cost of ownership and can be set up and expanded on a public, private or hybrid cloud.

Find more at https://www.calabrio.com/ and follow @Calabrio on Twitter.

Calabrio, Calabrio ONE® and the Calabrio logo are registered trademarks or trademarks of Calabrio Inc. All other trademarks mentioned in this document are the property of their respective owners.

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K3 Retail

K3 for Retail offers a range of practical, retail and fashion wholesale specific functions which layer on top of the fully integrated Microsoft Dynamics NAV ERP Solution

K3 for Retail gives your business simple, agile control over business process management. It will help you improve your efficiency and profitability, and provide a seamless shopping experience for your customers whether they’re buying in-store, online, via a call centre or on the move.

With multi-currency, multi-language features K3 for Retail supports your global activities and ambitions.

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RETAIL EVENTS

The HR Summit 2018
The HR Summit 2018
Wednesday 3 October 2018
The Cavendish Conference Centre, London W1
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
The Retail Design Seminar 2018
The Retail Design Seminar 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Seminar 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
Fix The Dinosaur Roundtable 2018
Fix The Dinosaur Roundtable 2018
19 October 2018
The Euston Suite, The Hallam, 44 Hallam St, London W1W 6JJ
A Masterclass in IBMi Legacy Issues