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Online Conversion Webinar 2020
Future of Retail Marketing 2020
The HR Summit 2020
The Future Of AI in Retail Conference 2020
Omnichannel Futures Conference 2021

Meet Our Partners


Cybertill provides complete retail management solutions for multi-store retailers, brands, and visitor attractions committed to improving retail customer experience.

Cybertill’s RetailStore platform offers businesses a low risk path to digital transformation. The platform allows small, independent retailers to offer seamless omnichannel services, providing an end-to-end retail management solution, whilst larger retailers can utilise parts of the system to fill gaps in their technology stack. Cybertill’s software often meets requirements for complex business processes out-of-the-box, offering more features as standard than any other comparable solution.

The RetailStore platform features:

• Outstanding point of sale software with easy-to-use touch screen GUI and Mobile options
• Real-time, secure stock, sales, customer, and order management
• Product information management including descriptions, photos and attributes for use online and in-store
• Superb stock control, including automated replenishment
• Real-time ecommerce and POS integration including stock levels, sales data and customer accounts.
• Omnichannel sales and returns processing including click and collect, dropship, faulty item management, and inter-store transfers
• Enhanced customer experience with touch screen mobile PoS and e-receipt options
• Accessible real-time reporting including sales, accounting, budgeting and forecasting
• Real-time, targeted promotion management
• Integrated loyalty programme and omnichannel gift vouchers
• Modules for booking workshop services, bespoke projects, and repairs

What good is great software without great support? Cybertill offers training and professional services to, and UK-based customer services 365 days a year and 24/7 online, with engineers available for call out every single day of the year.

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HTK provides insight-driven marketers with the software and services they need to earn true loyalty, powered by customer experience.

From CRM and engagement strategies to fully fledged loyalty programs, HTK helps marketers build better (more profitable) customer relationships, with a mix of consultancy and cutting-edge tech.

Our cloud-based Horizon platform helps turn customers into repeat spenders and loyal advocates. With AI-powered insight, powerful personalization tools and flexible integrations, retailers can create meaningful engagement with customers across digital and physical touchpoints.

Plus, HTK’s experienced team can provide strategic and tactical support for a range of projects – from loyalty program redesigns to multichannel customer engagement initiatives. For retailers feeling held back by low resources, lack of insight or legacy tools, HTK offers the software and services you need to take your loyalty and CRM strategy forward.

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Mention Me

The Mention Me Mission: put the trust back into the heart of marketing.

As marketers, we know that getting a brand in front of the right audience, in a cost effective manner can be a challenge. As consumers, we are bombarded with marketing messages with little relevance, and trust in traditional media is eroding.The solution? Harness the most trusted and relevant form of advertising: word of mouth.

Referral as a new marketing channel.

At Mention Me, we have developed a referral marketing platform which provides a market leading solution to ensure refer-a-friend becomes your best performing marketing channel.We enable easy social sharing through email and 16 popular social media channels. But that’s not all. We also know that many recommendations take place in day to day conversations. Not wanting to leave these referrals to chance, we developed our patent pending Share by Name option. No code to remember, no opportunity lost.

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Unified commerce. Remove Friction. Create value.

Today’s consumers are ultra-connected, better informed and more discerning than ever. They’re looking for unique, frictionless and personalized shopping experiences expecting to shop anywhere, anytime, anyhow.

For retailers, this raises new challenges. How do you avoid disjointed shopping experiences causing customer frustration and lost sales? Optimize inventory and fulfilment across multiple touchpoints and keep stock costs to a minimum? Re-invent the in-store experience to reduce brand defection? Help sales associates be more effective, with the real time insight they need on customers?

Establishing a unified shopping journey is key to leverage your brand’s full potential, to build customer loyalty, to maximize your profits and to never miss a sale!

Find out how with Cegid Retail Management Solutions.

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TTEC Holdings, Inc. is a leading global customer experience services company focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most iconic and disruptive brands.

The company delivers outcome-based contact centre outsourcing solutions through TTEC Engage which operates and manages frontline and back-office business processes that support customer acquisition, care, growth and trust and safety - available onshore, nearshore and offshore.

Additionally, TTEC Digital, the company’s digital consultancy, designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients. Founded in 1982, the Company's 47,800 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

TTEC represents talent and technology engaging customers. From back office processes and through our frontline associates, the team is:

• Bringing the voice of the customer back into the business and guiding interactions from their point of view
• Driving design of customer journeys and intuitive interactions by leveraging insights, artificial intelligence and machine learning
• Embracing market innovation and our own intellectual property to deliver the best technology, process, experiences and practices

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Experian is the world’s leading global information services company. Experian supports thousands of retailers with

• Data Validation & Management
• Data Cleansing
• Single Customer Views
• Identity & Fraud
• Employee Background Checking
• Consumer & Location Insight

In today’s digital world, the customer experience is king, and continuing to compete depends on your ability to respond quickly, offer choice and deliver a seamless experience. It all comes down to what you know about your customers and how you use that knowledge to find new and better ways to serve them. While we’re very proud of our data – unrivalled in its range and its accuracy – it’s what we can do with it to help businesses that really gets us excited.

Experian’s pioneering combination of data, technology and advanced analytics helps businesses unlock insights and take decisive actions in the moments that matter. Our global coverage and flexible technology, mean we can scale to meet the needs of businesses of any size, anywhere in the world. While our ruthless focus on innovation makes sure you always have access to the tools you need to stay ahead.

Experian’s rich data, robust analytics and innovative technology make us a trusted partner to many of the world’s most recognisable brands. We can help you gain a detailed, accurate understanding of your customers and markets, know who you’re best to target, and help you reach and engage them consistently across every channel.
Learn more about or visit our global content hub at our global news blog for the latest news and insights from the Group.

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Venue & Contact

Now online, please register for details

0207 637 5526 or 0207 631 2055

9 June 2020 8.30 - 16.45

For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Subscribe For Retail News


Online Conversion Webinar 2020
Online Conversion Webinar 2020
April 30 2020
Now online - Please register for details
The Retail Bulletin Online Conversion Webinar 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Now online, please register for details
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
The Future Of AI in Retail Conference 2020
The Future Of AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
Omnichannel Futures Conference 2021
Omnichannel Futures Conference 2021
3 February 2021
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy