FUTURE PROOFING RETAIL ENGAGEMENT STRATEGY

Meet the speakers

December 6 2023

Customer Engagement Strategy 2023

These interactive retailer-led sessions will look at a number of key themes, including:

Strategic joined up customer engagement plans....how to start and build.
What a powerful pull engagement strategy will look like in 2023 and beyond
Simple examples of What drives user behaviour for the digital consumer
Examples from the top retailers on what an effective outsourced customer service looks like.
Insight from one of the worlds leading retail futurologists

Join us as we drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities they are presenting in relationships with their customers.

Meet The 2023 Speakers

Speakers to be confirmed. please check back soon.

Programme Highlights

Strategic joined up customer engagement plans....how to start and build.
What a powerful pull engagement strategy will look like in 2024 and beyond
Simple examples of how to deliver the best data lead experiences and loyalty
Real life examples of What drives user behaviour for the digital consumer
Examples from the top retailers on what an effective customer engagement transformation looks like and the technologies involved.
Insight from one of the worlds leading retail futurologists
Join us as we drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities they are presenting in relationships with their customers.

VIEW FULL PROGRAMME