THE RETAIL BULLETIN - The home of retail news
Department Stores
Food & Drink
General Merchandise
Health & Beauty
Home & DIY
Shopping Centres & Retail Parks
Sports & Leisure
The Papers
• The HR Summit 2019
• AI in Retail Conference 2019
• Omnichannel Futures Conference 2020
• Future of Customer Engagement 2020

Meet The 2019 Speakers

Tarun Samtani
Group Data Protection Officer, CISO
Tarun Samtani is the Group Data Protection Officer for Boden Group. He holds over 20+ years of experience across various sectors like telecommunications, ISP's, financial services, gambling, pharmaceuticals, and most recently retail. He has a wealth of experience in cyber security & data privacy and is passionate about securing business information landscape. ...
Kerry Dawes
Head of Digital Experience & Intel
Kerry Dawes experience has always focused on using technology, and rich, multi-faceted data to deliver actionable insights and recommendations that ultimately deliver a great experience for our customers. During recent years she put that insight into action by defining, building and developing a customer experience, optimisation, personalisation programme at The ...
Mark Terry
Tech Lead Data Platform
Mark Terry is the Tech Lead at Holiday Extras, the UK's market leader in travel add-ons. He has more than 20 years’ experience, from linux systems, databases and security, to e-commerce, and web tech - including running his own web-hosting startup. Mark currently leads a team developing Holiday Extras’ real-time streaming ...
Christina Garratt
Partner & Automation Programme Lead
Christina Garratt is a senior manager and intelligent automation lead for John Lewis. She has over 20 years’ retail IT industry experience, and has delivered multiple programmes of technology change across John Lewis physical estate, ERP, Contact Centre Systems and RPA. In her current role, Christina leads a multidisciplinary team of ...
Chris McGrath
TCS Product Manager, Retail IT – Customer Engagement Hub
Chris McGrath is passionate about building the digital landscape by which Marks and Spencer’s will win in this world, as it is now, and in the future. His part in this is to lead their transformational programmes that will create a digital engagement hub that is driven by machine ...
Karl Boyce
Head of Digital & CRM
Karl Boyce is currently Head of Digital & CRM at Domino's Pizza Group. He has considerable digital and CRM marketing experience, having delivered transformational strategies for a number of FTSE businesses within complex, multi-stakeholder environments. He is a people-orientated person, with a particular passion for developing and supporting the growth of ...
Rob Wood
Head of Online
Rob Wood is Head of Online at The Entertainer, the UK's fastest growing toy retailer. During Rob's 8 years at The Entertainer he's overseen 7x online growth and introduced a range of market-leading multichannel features including 30 minute click and collect, pre-order and a Santa Claus chat bot.
Michael Mrini
Customer Services Manager
Michael Mrini joined Edwardian Hotels London (EHL) in 1997 as Customer Services Manager. Software development was one of Michael’s passions which he put to good use when he introduced automation and data analysis in his department during his first year with the Company. By the year 2000, Michael had formed Edwardian’...
Eugene Fisher
Strategy Architect
Eugene Fisher is currently a Strategy Architect with River Island. An entrepreneurial strategist passionate about helping businesses innovate, transform and thrive - he has launched six- and seven-figure products in startup, mid-cap and blue chip environments across retail, travel and banking sectors. Eugene thrives in fast-paced, ambiguous environments where new ...
Nick Masca
Data Scientist
Nick Masca is a Data Scientist at the tech unicorn Skyscanner. Having previously carried out a number of different roles across various industries - such as insurance, law, food tech and academia - he has experienced the joys and gains of delivering successful AI products, as well as felt the ...
Rebecca Vickery
Data Scientist
Rebecca Vickery is a key member of the data science team at Holiday Extras. Her role has been instrumental in developing some of the first machine learning capabilities for the business, building customer segmentation and marketing models, and helping to the move the business from descriptive reporting to predictive and ...
Christina Leo
Cloud Solution Architect
Speaker profile coming soon...
Natalia Konstantinova
Lead Software Engineer R&D
Natalia Konstantinova is currently a lead software engineer in the R&D department of Shell Energy, the UK's largest independent energy provider, supplying gas and electricity to around one million UK homes. She is a great enthusiast with over 10 years' experience in the application of Natural Language Processing, Artificial Intelligence, ...
Orlando Machado
Chief Data Scientist
Orlando Machado has 20 years of bringing data to life, working at board level with major organisations in the private and public sectors. He is currently Chief Data Scientist at Aviva Quantum, a global data science practice with over 500 members. His past experience includes being Chief Data Scientist at MoneySuperMarket, Head ...
Dr Geraint Evans
former CMO
Dr Geraint Evans is an award-winning international chief marketing officer, board advisor, author and academic researcher. He has held a variety of global marketing leadership roles and delivered work for brands such as ODEON Cinemas Group, Virgin Media, Tesco, Boots and Whitbread. Geraint also consults with a wide variety of ...

Venue & Contact

Cavendish Conference Center, London W1G 9DT

0207 637 5526 or 0207 631 2055

16 October 2019

For retail speaker opportunities:

Claire Knott

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2019 Partners

Subscribe For Retail News


The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Customer Engagement 2020
Future of Customer Engagement 2020
10 June 2020
Cavendish Conference Centre, London W1G 9DT
The 11th Annual Retail Customer Engagement Conference