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• The HR Summit 2019
• AI in Retail Conference 2019
• Omnichannel Futures Conference 2020
• Future of Retail Marketing 2020

Meet Our Partners


HTK provides insight-driven marketers with the software and services they need to earn true loyalty, powered by customer experience.

From CRM and engagement strategies to fully fledged loyalty programs, HTK helps marketers build better (more profitable) customer relationships, with a mix of consultancy and cutting-edge tech.

Our cloud-based Horizon platform helps turn customers into repeat spenders and loyal advocates. With AI-powered insight, powerful personalization tools and flexible integrations, retailers can create meaningful engagement with customers across digital and physical touchpoints.

Plus, HTK’s experienced team can provide strategic and tactical support for a range of projects – from loyalty program redesigns to multichannel customer engagement initiatives. For retailers feeling held back by low resources, lack of insight or legacy tools, HTK offers the software and services you need to take your loyalty and CRM strategy forward.

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By using an AI platform based on Intel architecture, businesses can get more value from their data through scalability, greater efficiency and effectiveness, and lower total cost of ownership while reducing time to market for intelligent soIntel has a complete portfolio designed to unleash the full potential of artificial intelligence. Through ongoing innovation and the acquisition of industry-leading technology from companies such as Nervana Systems*, Saffron*, and Movidius* Intel is accelerating AI development and delivering scalable solutions to help organizations tackle their biggest AI challenges at their own pace.

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One iota

One iota works with global retail brands including Hugo Boss, JD Sports, Quiz, Life Style Sports, Hawes & Curtis and Superdry helping them to continually improve their customers’ shopping experience and drive sales..
One iota’s cloud-based platform allows retailers to run assisted sale service apps, along with signage and social walls across a range of devices from mobiles to in-store screens, all of which helps bridge the online to offline gap. Working with a number of global partners, One iota ensures content, campaigns and commerce services are all best in class to support retailers with the delivery of a seamless customer journey.
The platform and range of apps help brands inspire their customers, deliver targeted promotions and better service levels, which ultimately, leads to ever increasing levels of customer loyalty and sales.
T: +44 (0)843 216 1010

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Island Pacific

Island Pacific has over 40 years of experience delivering end to end software solutions to global retailers. From the creation of initial financial & merchandise plans, pre-season and in-season Planning. Assortment and range planning Full merchandise management capabilities including Allocation, Replenishment, Purchase Order Management and Price Management, Warehouse & Finance. Unified commerce including Omni-Channel, Order Management as well as mobile and fixed counter Point of Sale.

Island Pacific SmartSuite is available as a comprehensive, integrated system, or as a series of feature-rich, stand-alone modules that allow retailers to select the modules that meet their business needs. All modules work together, ensuring data integrity and a single view of information across a retailer’s channels, stores, warehouses and corporate offices,

We’re committed to building solutions that give retailers the opportunity to drive revenue from new channels. From web, mail order, retail bricks and mortar as well as business to business sales opportunities such as franchisee and wholesale. Some of our recent developments include Island Pacific Forecast Manager which invests in the power of machine learning to provide state of the art forecast tool which can integrate seamlessly alongside a retailers existing architecture to support key decision making

At Island Pacific, we combine our retail and technology savvy with extensive implementation and support experience to deliver smooth, efficient and low-risk implementations that are backed up by a global support team, accessible 24 hours a day.

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TTEC Holdings, Inc. is a leading global customer experience services company focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most iconic and disruptive brands.

The company delivers outcome-based contact centre outsourcing solutions through TTEC Engage which operates and manages frontline and back-office business processes that support customer acquisition, care, growth and trust and safety - available onshore, nearshore and offshore.

Additionally, TTEC Digital, the company’s digital consultancy, designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients. Founded in 1982, the Company's 47,800 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

TTEC represents talent and technology engaging customers. From back office processes and through our frontline associates, the team is:

• Bringing the voice of the customer back into the business and guiding interactions from their point of view
• Driving design of customer journeys and intuitive interactions by leveraging insights, artificial intelligence and machine learning
• Embracing market innovation and our own intellectual property to deliver the best technology, process, experiences and practices

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Dataiku is the platform democratising access to data and enabling enterprises to build their own path to AI. By making AI accessible to a wider population within the enterprise, facilitating and accelerating the design of machine learning models, and by providing a centralized, controlled, and governable environment, Dataiku allows businesses to massively scale AI efforts.

Data scientists as well as analysts or business users across retail, e-commerce, health care, finance, transportation, the public sector, manufacturing, pharmaceuticals, and more use Dataiku to power self-service analytics while also ensuring the operationalization of machine learning models in production.

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Venue & Contact

Cavendish Conference Center, London W1G 9DT

0207 637 5526 or 0207 631 2055

16 October 2019

For retail speaker opportunities:

Claire Knott

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

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The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Retail Marketing 2020
Future of Retail Marketing 2020
10 June 2020
Cavendish Conference Centre, London W1G 9DT
The Future of Retail Marketing for Customer Engagement