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Meet Last Year's Partners


HTK provides insight-driven marketers with the software and services they need to earn true loyalty, powered by customer experience. From CRM and engagement strategies to fully fledged loyalty programs, HTK helps marketers build better (more profitable) customer relationships, with a mix of consultancy and cutting-edge tech.

Their cloud-based Horizon platform helps turn customers into repeat spenders and loyal advocates. With AI-powered insight, powerful personalisation tools and flexible integrations, retailers can create meaningful engagement with customers across digital and physical touchpoints.

Plus, HTK’s experienced team can provide strategic and tactical support for a range of projects - from loyalty program redesigns to omnichannel customer engagement initiatives. For retailers feeling held back by low resources, lack of insight or legacy tools, HTK offers the software and services you need to take your loyalty and CRM strategy forward.

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Intel (NASDAQ: INTC), a leader in the semiconductor industry, is shaping the data-centric future with computing and communications technology that is the foundation of the world’s innovations. The company’s engineering expertise is helping address the world’s greatest challenges as well as helping secure, power and connect billions of devices and the infrastructure of the smart, connected world – from the cloud to the network to the edge and everything in between.

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One iota

One Iota works with global retail brands including Hugo Boss, JD Sports, Quiz, Life Style Sports, Hawes & Curtis and Superdry helping them to continually improve their customers’ shopping experience and drive sales.

One Iota’s cloud-based platform allows retailers to run assisted sale service apps, along with signage and social walls across a range of devices from mobiles to in-store screens, all of which helps bridge the online to offline gap. Working with a number of global partners, One Iota ensures content, campaigns and commerce services are all best in class to support retailers with the delivery of a seamless customer journey.

The platform and range of apps help brands inspire their customers, deliver targeted promotions and better service levels, which ultimately, leads to ever increasing levels of customer loyalty and sales.

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Island Pacific

Island Pacific has over 40 years of experience delivering end to end software solutions to global retailers. From the creation of initial financial and merchandise plans, pre-season and in-season planning, assortment and range planning, to full merchandise management capabilities including allocation, replenishment, purchase order management and price management, warehouse and finance. They also offer unified commerce including omnichannel and order management, as well as mobile and fixed counter point of sale.

Island Pacific SmartSuite is available as a comprehensive, integrated system, or as a series of feature-rich, stand-alone modules - that allow retailers to select the modules that meet their business needs. All modules work together, ensuring data integrity and a single view of information across a retailer’s channels, stores, warehouses and corporate offices.

They're committed to building solutions that give retailers the opportunity to drive revenue from new channels - from web and mail order, to retail bricks and mortar, as well as business to business sales opportunities such as franchisee and wholesale. Some of their recent developments include Island Pacific Forecast Manager which invests in the power of machine learning, to provide state of the art forecast tool which can integrate seamlessly alongside a retailers existing architecture, to support key decision making

At Island Pacific, they combine their retail and technology savvy with extensive implementation and support experience to deliver smooth, efficient and low-risk implementations that are backed up by a global support team, accessible 24 hours a day.

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TTEC is a leading global customer experience services company focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most iconic and disruptive brands.

The company delivers outcome-based contact centre outsourcing solutions through TTEC Engage which operates and manages frontline and back-office business processes that support customer acquisition, care, growth and trust and safety - available onshore, nearshore and offshore.

Additionally, TTEC Digital, the company’s digital consultancy, designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients. Founded in 1982, the Company's 47,800 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

TTEC represents talent and technology engaging customers. From back office processes and through our frontline associates, the team is:
• Bringing the voice of the customer back into the business and guiding interactions from their point of view
• Driving design of customer journeys and intuitive interactions by leveraging insights, artificial intelligence and machine learning
• Embracing market innovation and our own intellectual property to deliver the best technology, process, experiences and practices

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Dataiku is the platform democratising access to data and enabling enterprises to build their own path to AI. By making AI accessible to a wider population within the enterprise, facilitating and accelerating the design of machine learning models, and by providing a centralized, controlled, and governable environment, Dataiku allows businesses to massively scale AI efforts.

Data scientists as well as analysts or business users across retail, e-commerce, health care, finance, transportation, the public sector, manufacturing, pharmaceuticals, and more use Dataiku to power self-service analytics while also ensuring the operationalisation of machine learning models in production.

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European retail software provider headquartered in London, UK, with offices in Graz, Austria and sales representatives throughout Europe.

The company develops and distributes a suite of software products that provide real-time analysis and article transparency which help prevent out-of-stock situations and ensure optimal product availability for fashion retailers.

The use of the Detego product portfolio supports the omnichannel and digital strategies of many fashion retailers, enabling them to actively manage stores while providing customers with a consistently good shopping experience across all channels.

Detego’s software is complimented by managed services and software-as-a-service (SaaS), along with attractive financing models.

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Bionic offers a universal marketing solution which optimises advertising across the Facebook and Google ad systems. Bionic uniquely optimises ad strategies in real time based on de-duplicated cross-platform attribution signals.

In addition, Bionic can incorporate retail store-visit data and other first-party data into its algorithmic optimisation, enabling retail marketers to truly achieve joined up omnichannel marketing.

With offices in London, Dublin and Johannesburg, Bionic's clients include retail, financial services, automotive and direct-to-consumer brands from across the globe. Bionic is integrated into the Google Marketing Platform and is a certified long-standing Facebook Marketing Partner.

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Venue & Contact

Online Meeting

14 October 2020


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2020 Partners

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