Insights from the 2025 State of the UK Hourly Workforce Report: Workforce Innovation [Part Three]
The Future of UK Retail Depends on Workforce Innovation
With increasing economic pressure and evolving workforce expectations, retailers cannot afford to stick with outdated labour management strategies. The 2025 State of the UK Hourly Workforce report highlights that employees want more control over their work, better financial stability, and access to modern workplace technology.
Key priorities for retailers include:
1️⃣ Flexibility First: Employees want schedule control, self-service shift swaps, and fairer scheduling practices.
2️⃣ Financial Wellness Matters: EWA is becoming a must-have benefit for hourly workers who need stability amid economic uncertainty.
3️⃣ AI Will Define the Future: Automating workforce management is not a luxury—it’s an essential strategy for optimising labour costs.
Adapt Now or Fall Behind
Retailers that leverage AI-driven scheduling, payroll automation, and flexible workforce solutions will reduce costs, increase efficiency, and boost employee satisfaction. Those that fail to evolve risk losing talent, increasing turnover costs, and struggling to maintain profitability.
The future of UK retail isn’t just about cutting labour costs—it’s about working smarter.
Download the full HERE report to get ahead of the trends.