The Retail & eCommerce Directors’ Forum
Insightful and inspiring, an amazing opportunity for likeminded ecommerce minds to connect in one place’, eCommerce Lead, Nestle
The Retail & eCommerce Directors’ Forum
On 14th April 2026, the newly renovated Belfry Spa & Resort will open its doors once again to host retail’s finest at the annual Retail & eCommerce Directors’ Forum. This one day, one night forum is teeming with retail and eCommerce professionals who are ready to network with likeminded peers and hear retail experts deliver valuable insights.
With up to 18 personalised, pre-scheduled meetings, retailers and retail service providers will explore solutions to major retail brands’ upcoming projects.
Subscribe to TRBThe forum is completely complimentary and includes a full CPD accredited conference programme complete with post-event entertainment and one night’s accommodation. 
The faces behind the forum
Richmond Events are trailblazers in their field; famed for being the pioneers of pre-scheduled strategic business forums, they understand the valuable role face to face interaction plays in facilitating efficient routes to new business. The Retail & eCommerce Directors’ Forum is no exception – 19 years strong, the 2026 event boasts a guest list that will include 150 senior retailers and 65 retail service providers.
Maintaining a staunch belief in the ‘power of being present’, Richmond Event’s upcoming Retail & eCommerce forum will continue to help both retailers and retail service suppliers to secure lasting business relationships.
Covering the conference
Speakers from brands such as Unilever, Primark, Matalan, BrandAlley, Sosander, Morleys, Screwfix, Gymshark, Panmure Liberum, New Look, SURI are already on the conference line up with more to be announced soon.
Prepare to learn more about the issues challenging the industry, including:
- Economic uncertainty and the need for leadership clarity in crisis.
- AI in retail as a driver of personalisation, conversion, and competitiveness.
- Stronger cybersecurity and risk management as commercial resilience levers.
- Agile, future-ready retail transformation to handle disruption and fuel innovation.
- Sharper funnel optimisation, ROI, and marketing attribution to improve
- ESG as a performance driver linked to loyalty and investor confidence.
- Unified commerce to connect online and in-store experience.
- Resilient supply chains built on technology, flexibility, and collaboration
You can request to see next year’s conference programme in full here.
What’s new for 2026
Set against the stylish backdrop of The Belfry Hotel, the Retail & eCommerce Forum promises to be an event that values both business and leisure. We’ll be taking full advantage of the new Brabazon House which features balcony rooms with stunning views over The Belfry’s iconic Brabazon golf course. For those interested, you can also enjoy a complimentary round of golf at the forum.
The Belfry is also now home to ‘The Club’ which holds four spacious studios, including reformer Pilates. Soon to be home to a new paddle court, The Club will be the place where our delegates will relax and take care of their wellbeing after the buzz of the forum winds down.
Who’s on the guestlist?
Take a look at the brands who have already confirmed their place:
How to register
The Retail & eCommerce Directors’ Forum is your prime opportunity to connect with industry leaders and peers face-to-face. Whether you’re looking to exchange ideas, discuss the latest e-commerce trends, or explore new retail partnerships, being there in person gives you the edge in making those connections truly count.
If you are a senior retailer/retail service provider and you would like to apply for a complimentary place, click here:
