What do you think? Is customer-centric retailing Multichannel or Omnichannel.
Its probably both, depending on your point of view so why not debate and learn about the issues at the Retail Bulletins Omnichannel Summit 2014?
Join your peers at this timely and relevant event to hear from Carphone Warehouse, Crew Clothing, Ford Retail Group, Bugaboo, Pets at Home, Evans Cycles and more at this retailer-led,one day interactive summit.
Delegates to this event will hear from and debate with leading retailers and innovative solutions providers about how to deliver flexibility, improve operational efficiency and support their business’ multichannel customer engagement strategy, resulting in a single customer view to drive profits and maximize loyalty.
The confirmed speaker line-up so far includes:
Steve Moore, Director of Client, Marketing & Proposition - Connected World Services, Carphone Warehouse
Iain Macdonald, Multichannel Marketing Director, Crew Clothing
Célia Pronto, Group Marketing and E-commerce Director, Ford Retail Group
Julie Walker, Head of Online Trading, Phase Eight
Ronald van Drunen, Director E-Commerce, Bugaboo International
Steve Bridgeman, Chief Merchandising Officer, QVC UK
Christopher Coleman, Head of Multi-Channel Sales, Virgin Media
Matthew Stead, Multichannel Director, Pets at Home
Tony Sheridan, Commercial Director, Ideal Shopping Direct
Will Lockie, Programme Head - Multichannel, Evans Cycles
Tom Allason, Founder & CEO, Shutl
Speaker tbc from eDigital Research
Mark Palmer, Founder, Maverick Planet
This summit will allow delegates to exchange ideas with their peers, build personal networks and interact with retail experts who will share experiences and best practice in a relaxed and informed environment. Register here.
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