UK post offices to pilot travel agency kiosks
The group will operate the kiosks under the brand name Postcard Travel, operated by its Stewart Travel division, and is aiming to set up a minimum of 1,000 kiosks over the next five years. An initial three month pilot phase will see up to 50 kiosks installed across local, largely market town based sub post offices, with a further 50 then being added every three months.
Each unmanned kiosk will comprise two computer screens, displaying a range of the latest holiday offers and a keyboard and touch screen facility allowing customers to browse the market and choose a holiday. Customers will then be able to book holidays from the kiosks or request call backs from Stewart Travel.
Minoan said the agreement would provide "excellent opportunities" for sub post office owners, adding that the project will benefit from the “trusted” Post Office brand and the current footfall of more than 10 million customers per week across the sub post office network.
Duncan Wilson, chief executive of Minoan commented: "We believe this venture has great potential for value creation through the increased scale, synergies and growth of combining our Stewart Travel brand and online expertise with the scale of the sub post office network and the enthusiasm, hard work and entrepreneurial spirit of local sub post office owner managers.
"In addition, it will provide the public at large with greater access to a wider range of holiday destinations, especially for those in more rural locations and with limited access to the mainstream high street and, often, restricted access to online services.
"The significant customer base of the sub post offices gives the Group a fantastic platform from which to build and we are confident that reciprocal growth of both our travel kiosks and the affiliated sub post offices will be achieved."
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