THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
Interviews
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Top-level retailers  to speak at the Retail Bulletin’s Customer Loyalty Conference 2011

With customer loyalty at the heart of operations, forward-thinking retailers will benefit from a packed programme in June.

GENERAL MERCHANDISE

Top-level retailers to speak at the Retail Bulletin’s Customer Loyalty Conference 2011

With customer loyalty at the heart of operations, forward-thinking retailers will benefit from a packed programme in June.

The 2nd Retail Bulletin Customer Loyalty Conference will look at how you can ensure your customers’ experience is engaging.  How can you maximize  your loyalty initiatives and deliver ROI? How can you make best use of your customer data and how can you use the explosion of mobile and social media initiatives to maximise your customers’ loyalty?

  • These, and many more issues will be explored during the day by distinguished speakers such as:
    • Janet Smith, Clubcard Director, Tesco
    • Gavin Hawthorn, Head of CRM & Loyalty, Whitbread Hotels & Restaurants
    • Jo Newbould, PR Manager, ASDA
    • Grant Baillie, Head of eCRM, Argos.co.uk
    • Antony Smith, Head of CRM - Group Marketing, Gala Coral Group
    • Sheridan Thompson, CRM Director, The Walt Disney Company, EMEA
    • Sienne Veit, Business Development Manager - New Technologies, M&S Direct
    • Harriet Williams, Head of Digital Development, Debenhams Retail PLC
    • Jeremy Waite, Head of Social Media, Phones 4U
    • Sandra Leonhard, Director of Web Strategy & Business Development, TUI Travel PLC
    • Lesley Black, Senior Customer Loyalty Manager, Scottish Widows, Lloyds Banking Group
    • Susan Young, Web Retention and Communications Manager, Screwfix
    • Annabel Thorburn, Head of Web and Mobile Development, Tesco.com
    • Ed Wrazen, Vice President Marketing International, Harte Hanks Trillium Software
    • Nigel Turner, Independent Data Consultant, Co-author of the Institute of Direct Marketing’s Award in Data Management and previous Head of the Enterprise Data Quality Programme at BT
    • Allan Davies, Chief Marketing Officer, Aldata
  • Phil Szymala, Business Insight Director, ICLP

If you would like to attend as a delegate or Networking Partner, click here for more information.

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
The HR Summit 2019
The HR Summit 2019
Tuesday 8 October 2019
The Cavendish Conference Centre, London W1
The 11th HR Summit 2019, The Cavendish Conference Centre, London W1, 8 October 2019
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‚Äėsmall and beautiful‚Äô solutions can increase your conversion rates within just a few weeks.
Payment Roundtable 2019
Payment Roundtable 2019
6 February 2019
The Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
The Retail Bulletin Payment Roundtable will raise debate and discussion centred on but not exclusive to improving the in-store payment process