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Top talent to speak at The 4th Retail HR Summit 2012

Learn how to recruit, train and retain quality staff to drive profit and engage the multichannel customer.


Top talent to speak at The 4th Retail HR Summit 2012

Learn how to recruit, train and retain quality staff to drive profit and engage the multichannel customer.

With British shoppers reining in spending due to an uncertain future; retailers need to recruit the best talent available to strengthen their businesses and engage the increasingly cautious multichannel shopper.

Delegates at the Retail Bulletin’s 4th Retail Hr Summit, to be held in London on Tuesday, 9th October 2012 will share experiences and best practices with some of the UK’s leading retailers. The event is sponsored by General Dynamics Information Technology who are experts at supporting Human Resources professionals to manage employee risk, including online pre-recruitment integrity assessments.

Confirmed speakers and panelists include:
• Therese Procter, Personnel Director, Retailing Services, Tesco
• Lynne Weedall, Group HR & Strategy Director, Carphone Warehouse
• Ryan Cheyne, People Director, Pets at Home
• Simon Russell, Director Retail Operations Development, John Lewis
• Paul Kennedy, HR Director, Caffè Nero
• Joanne Hill, Recruitment Advisor, The Co-operative Group - Food
• Rebecca Martin-Cortez, Retail Resourcing Manager, Argos and  Homebase
• Sarah Chitty, Senior HR Business Partner, Republic (Retail) Ltd
• Paul McNulty, Head Office Recruitment Manager, The Talent Team, Matalan
• Helen Taylor, Organisational Development Manager, Damart
• Tom Sayer, Resourcing Manager, Debenhams
• Mathew Armstrong, UK Head of Business Development, General Dynamics Information Technology
• Christopher Bogh, Technical Director, eploy
• Nick Waller, Managing Director, Global Retail Jobs

Attend this crucial, retailer-HR led, one day, low-cost event to find out how to:
• Drive profit through realigning your recruitment strategy to find the best talent for a multichannel marketplace
• Recognize and attract the right employees for your organisation
• Obtain a better understanding of the views, issues and concerns of your employees
• Identify areas of expertise that are crucial to your multichannel business
• Locate top talent and compete with other sectors to attract them
• Embrace new recruitment methods such as Linkedin and other social media and improve interview techniques
• Understand why social media is growing as a cost-effective means of finding candidates
• Evaluate potential candidates by looking at their social media activity
• Put multichannel at the heart of your company culture
• Ensure that employees deliver a consistent customer experience across a range of different channels
• Effectively reward staff if a sale has been made through a number of different channels
• Empower employees to take the initiative in ensuring customer satisfaction
• Embrace a culture of recognition and reward to ensure that your company is a really great place to work

With excellent networking opportunities throughout the day and a chance to ask our Retail HR experts your burning questions during our interactive sessions and Twitter feed, can you afford not to attend this crucial event? Click here for the programme and registration.

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