THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Thomas Pink and Warehouse choose BT Expedite's Integrated Store

Thomas Pink and Warehouse are the first businesses in the UK to use BT Expedite's Integrated Store multi-channel system, linking store and online channels.

OMNICHANNEL

Thomas Pink and Warehouse choose BT Expedite's Integrated Store

Andy Tudor, senior technical development manager, Aurora Fashions, said: "Seamless shopping greatly improves our customers' experience. BT's Integrated Store makes shopping
more convenient and personalised for Warehouse customers, helping us to meet the demands of current trends in fast-moving fashion retailing."

Peter Mila, Information, Ecommerce & Logistics Director, Thomas Pink, said: "Thomas Pink will benefit from a single inventory view, even greater customer service opportunities and the sharing of knowledge across multiple channels. That includes a synchronized 'single view' of our customers, products and inventory data throughout our business."

With online sales now a major strength of UK retailing, all retailers need to focus on integrating their high street and online stores more effectively. BT's Integrated Store enables retailers to respond to the increased expectations of their customers. For example, from the Webstore, customers can reserve online and then pickup in store and also buy online and return in store. Once in the store customers can order for delivery anywhere.

Richard Lowe, CEO of BT Expedite, said: "Retailers tell me that achieving a single view of their brand and better integration across all channels is a priority. Our Integrated Store solution comes with multi-channel built-in".

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Retail Human Resources Summit
Retail Human Resources Summit
Wednesday 3 October 2018
The Cavendish Conference Centre, London W1
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
The Retail Design Summit 2018
The Retail Design Summit 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Summit 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
National Minimum Wage Breakfast Briefing
National Minimum Wage Breakfast Briefing
20 September 2018
6th Floor 1, St. Martin's Le Grand London, EC1A 4AS
National Minimum Wage Breakfast Briefing