The Co-operative launches Independent Living Store
The Co-operative has launched a new pilot retail store aimed at people with mobility difficulties.
The 3,000 sq ft Co-operative Independent Living store in Poynton in Cheshire offers a number of mobility and disability aids ranging from scooters and beds, to chairs, bathroom aids and specially shaped cutlery. Other stock includes paediatric and orthopaedic products, wheelchairs and walkers.
The Co-operative said the layout of the store had been designed to offer customers easy access to items in a welcoming environment. In addition, store staff have received specialist training to enable them to offer expert advice to customers who can also have free consultations and product demonstrations in their homes.
John Nuttall, director of The Co-operative Independent Living, said: “The expansion into this area is a natural fit with our Co-operative business. With our new offering we want customers to be able to make informed decisions about their mobility aids and ensure they get the right item that is suited to their needs, first time. This is especially important if they are getting an NHS grant to purchase a product.
“Whether customers have a disability, a chronic condition which means they have functional limitations on their daily life, or they just need a bit of help getting things done, we believe everyone has the right to be treated with the utmost dignity and respect to ensure they get expert advice and practical help.”
If successful, the format will be rolled out online and to other locations around the UK.
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