THE RETAIL BULLETIN - The home of retail news
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Health & Beauty
General Merchandise
Sports & Leisure
The Papers
Retail Solutions
Food & Drink
The Co-operative launches Independent Living Store

The Co-operative has launched a new pilot retail store aimed at people with mobility difficulties.


The Co-operative launches Independent Living Store

The Co-operative has launched a new pilot retail store aimed at people with mobility difficulties.

The 3,000 sq ft Co-operative Independent Living store in Poynton in Cheshire offers a number of mobility and disability aids ranging from scooters and beds, to chairs, bathroom aids and specially shaped cutlery. Other stock includes paediatric and orthopaedic products, wheelchairs and walkers.

The Co-operative said the layout of the store had been designed to offer customers easy access to items in a welcoming environment. In addition, store staff have received specialist training to enable them to offer expert advice to customers who can also have free consultations and product demonstrations in their homes.

John Nuttall, director of The Co-operative Independent Living, said: “The expansion into this area is a natural fit with our Co-operative business. With our new offering we want customers to be able to make informed decisions about their mobility aids and ensure they get the right item that is suited to their needs, first time. This is especially important if they are getting an NHS grant to purchase a product.

“Whether customers have a disability, a chronic condition which means they have functional limitations on their daily life, or they just need a bit of help getting things done, we believe everyone has the right to be treated with the utmost dignity and respect to ensure they get expert advice and practical help.”

If successful, the format will be rolled out online and to other locations around the UK.



Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News


Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Conference
The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
The 11th HR Summit 2019, Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy