Survey finds consumers more likely to buy online if offered live help
Research shows UK shoppers want more online help options such as Click to Call and Click to Chat
This article is member only content
You need to be logged into The Retail Bulletin to access this particular article - But don't worry because registration is FREE. If you've registered already, then click on `login` and enter your email address and password.
Email this article to a friend
You need to be logged in to use this feature.
Please log in here