THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
Interviews
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Shoppers look for bargains online this Christmas

New research by Paypal has found that almost 39 million people will be doing some or all of their Christmas shopping online this year, representing over three quarters (79%) of all those surveyed.

GENERAL MERCHANDISE

Shoppers look for bargains online this Christmas

New research by Paypal has found that almost 39 million people will be doing some or all of their Christmas shopping online this year, representing over three quarters (79%) of all those surveyed.

Paypal said there was a 3% increase in those who said they planned to do the vast majority of their Christmas shopping over the internet, taking the total to 10 million.

Rob Skinner, consumer affairs manager at PayPal said: “This year will see a mobile Christmas, with many getting a smartphone as a present, and others doing at least some of their Christmas shopping on their mobile.”

This year, the research showed that online shoppers plan to spend an average of £245, an 8% increase on last year’s spend, totalling £9.5 billion to be spent in the run up to Christmas.

In addition, the group who shops most online (those aged 18-34) are planning the biggest increase in online spend, up 23% from £196 last year to £241 in 2011. 

Shoppers said the most important factors when shopping online for Christmas were:

- Saving money/finding a bargain (65%)
- Free delivery (35%)
- Speed and convenience (30%)
- Buying from a trusted brand/website (17%)
- To buy things you can’t buy on the high street (16%)
- Rapid delivery time (10%)
- Ability to send items directly to the recipient as a gift (4%)

Despite online shopping being the norm for most shoppers, the research found that many are still failing to take basic safety measures.  One in five admitted to using the same password for various sites, and over a third (36%) said they forget to look for the padlock icon that indicates a secure site when making a payment.

Overall, around 2.5 million people (5%) said they did not take any precautions to protect themselves when shopping online.

Rob Skinner continued: “Online festive shopping is incredibly convenient, but we’d urge shoppers to take a few simple steps to ensure that they stay safe online this Christmas.”
 

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
The HR Summit 2019
The HR Summit 2019
Tuesday 8 October 2019
The Cavendish Conference Centre, London W1
The 11th HR Summit 2019, The Cavendish Conference Centre, London W1, 8 October 2019
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Payment Roundtable 2019
Payment Roundtable 2019
6 February 2019
The Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
The Retail Bulletin Payment Roundtable will raise debate and discussion centred on but not exclusive to improving the in-store payment process