THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
Interviews
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
SainsburyÂ’s reduces queues by 500,000 hours a year

New multi-million pound technology will help speed up shopping, saving customers nearly 500,000 hours each year.

GENERAL MERCHANDISE

SainsburyÂ’s reduces queues by 500,000 hours a year

New multi-million pound technology will help speed up shopping, saving customers nearly 500,000 hours each year.

Sainsbury's has announced a multi-million pound investment in cutting edge check-out technology in a move that will offer real benefits and choice for customers and a boost for the environment.

The use of the latest bi-optic scanners will enable customers to spend around 12% less time when using the check-outs. With over 19 million customers each week the new technology will mean shoppers enjoying a time saving of nearly 500,000 hours over the course of the year

As well as providing benefits for customers the new technology also enables Sainsbury's self-check outs to print double sided receipts, helping reduce the amount of paper used by over 350 tonnes annually.

This use of double sided printing on self-scan check-outs is a first for a UK retailer. This follows moves in 2007 when Sainsbury's became the first UK supermarket to introduce double sided printing on receipts, an innovation that helped reduce its paper usage by 186 tonnes in its first year alone - the equivalent of over 500,000 till rolls.

Roger Burnley, Sainsbury's retail & logistics director, said: "This is a massive investment in IT from Sainsbury's that will not only reduce queuing times for customers but also provide a big boost for the environment at the same time.

"We know that lots of our customers really value the speed and convenience of self-check outs, particularly when they are just popping into our stores for a quick shop, however we are as always committed to offering all our shoppers a choice between the two systems.

"It is also great that we can reduce the amount of paper used in our stores when printing receipts as we know this is a real concern for our shoppers."

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
The HR Summit 2019
The HR Summit 2019
Tuesday 8 October 2019
The Cavendish Conference Centre, London W1
The 11th HR Summit 2019, The Cavendish Conference Centre, London W1, 8 October 2019
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Payment Roundtable 2019
Payment Roundtable 2019
6 February 2019
The Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
The Retail Bulletin Payment Roundtable will raise debate and discussion centred on but not exclusive to improving the in-store payment process