THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE
Sainsbury's pilots 30 minute click and collect service

Sainsbury’s has launched a trial click and collect service that enables customers to order their shopping and pick it up in-store 30 minutes later.

FOOD & DRINK

Sainsbury's pilots 30 minute click and collect service

Sainsbury’s has launched a trial click and collect service that enables customers to order their shopping and pick it up in-store 30 minutes later.

The launch means the retailer is the first supermarket to offer sub one-hour collection.

The trial is taking place at Sainsbury’s Pimlico store in London, where the supermarket’s one-hour delivery service Chop Chop is available. Customers use the Chop Chop app to use the 30 minute service.

During the trial, which is limited to the Android version of the Chop Chop app, customers will be able to select and pay for up to 25 items for collection in 30 minutes, seven days a week. There is no charge for using the service.

To pick up their order, customers show their order number at the store’s Chop Chop desk. This number is available via the app or can be sent in an email depending on the customer’s preference.

Clodagh Moriarty, director of online at Sainsbury’s, said: “The way customers are shopping is changing as they look for faster and more convenient options and we want to continue leading the way in giving them the services they need to shop wherever and whenever they want.

“We were the first UK supermarket to introduce one-hour delivery last year and we’re now delighted to be the first to trial a 30 minute click and collect service. It’s an exciting time for the business and we hope to see a positive response from our shoppers.”

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

The HR Summit 2018
The HR Summit 2018
Wednesday 3 October 2018
The Cavendish Conference Centre, London W1
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
The Retail Design Seminar 2018
The Retail Design Seminar 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Seminar 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
Fix The Dinosaur Roundtable 2018
Fix The Dinosaur Roundtable 2018
19 October 2018
The Euston Suite, The Hallam, 44 Hallam St, London W1W 6JJ
A Masterclass in IBMi Legacy Issues